Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Ensuring high levels of productivity as well as quick thinking.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader in Training
Robeks Fresh Juices & Smoothies
Rancho Cucamonga, CA
04.2025 - Current
Assisted in maintaining cleanliness and organization of workspaces and equipment.
Contributed to increased sales by actively promoting special offers and upselling products when appropriate.
Supported team productivity by consistently providing assistance with heavy lifting and maneuvering of large parts during repair processes.
Assisted in managing inventory levels to ensure product availability and reduce waste.
Implemented efficient workflow processes to improve order accuracy and speed.
Monitored daily operations to maintain high standards of cleanliness and safety compliance.
Provided exceptional customer service, resolving complaints to enhance guest satisfaction.
Shift Leader
Crumbl Cookie
Eastvale, US
05.2023 - Current
Managed inventory levels of baking ingredients and supplies to minimize waste and control costs
Followed recipes and production schedules to ensure timely delivery of fresh products
Maintained a clean and organized work area, adhering to food safety and sanitation guidelines
Trained new bakery staff members on proper techniques for mixing, shaping, proofing, and baking various doughs
Assisted in the preparation of specialty items for holidays or special events
Resolved customer complaints or concerns promptly and professionally to ensure satisfaction
Developed strong relationships with customers through friendly interactions resulting in repeat business
Collaborated with management team on menu planning based on seasonal availability of ingredients