Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ariana Nunez

Mountville,PA

Summary

As a student I am exposed to many different professional paths in an educational setting however, working at Kate Spade and Chick-fil-a have allowed me to develop my professional skills. At Kate Spade, I was able to connect with guests on a personal level to gather their likes and dislikes to help them make a purchase. I was able to view the store from the business side, interpret sales goals, and make decisions that would suit my own goals and those of the company. At Chick-fil-a, I was put in high-stress situations that have improved my ability to think quickly to resolve situations. I quickly learned that communication and adaptability was the key to success. I also had the privilege to use my Spanish fluency in both the retail and food industry to interact and deepen my connection with more guests; usually while cashiering and using money managing skills.

Overview

3
3
years of professional experience

Work History

Sales Associate

Kate Spade
05.2024 - Current
  • Managed sales goals and data throughout a shift to make sure the business thrived and exceeded the previous years data.
  • Maintained knowledge about products such as types of leather or specific features.
  • Built relationships with customers to encourage repeat business and to understand what products would suit them best when making recommendations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.


Team Member

Chick-fil-A
01.2022 - 08.2022
  • Upheld top customer service with a positive attitude and always serving the guests needs.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Set examples and trained new employees.


Education

Bachelor of Arts - Political Science

University of Pittsburgh
Pittsburgh, PA
05-2027

High School Diploma -

Manheim Township High School
Lancaster, PA
06-2023

Skills

  • Verbal/written communication
  • Excellent people skills
  • Reliable and punctual
  • Problem-solving skills
  • Multi-tasking strength
  • Exceptional customer service
  • Sales expertise
  • Meeting deadlines
  • Adaptability

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Kate Spade
05.2024 - Current

Team Member

Chick-fil-A
01.2022 - 08.2022

Bachelor of Arts - Political Science

University of Pittsburgh

High School Diploma -

Manheim Township High School
Ariana Nunez