Ariana Rivera
Summary
Adept at enhancing client satisfaction and boosting salon revenue, my tenure at European Wax Center honed my expert waxing techniques and exceptional communication skills. Specializing in Brazilian bikini waxes and sensitive skin handling, I consistently increased repeat business through personalized care and strict hygiene practices.
Professional waxing specialist prepared to excel in this role. Strong track record of delivering exceptional client experiences in aesthetic services. Highly collaborative team member, reliable and adaptable to changing needs. Expertise in hair removal techniques, skin care, and client consultation with focus on achieving outstanding results.
Overview
7
7
years of professional experience
Work History
Wax Specialist
European Wax Center
11.2024 - Current
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Maintained clean and sanitary workspace.
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
- Increased repeat business through excellent customer service and personalized treatment recommendations.
- Performed skin assessments to determine appropriate products and wax types for individual client needs.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
Wax Specialist
European Wax Center
01.2024 - 10.2024
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Performed skin assessments to determine appropriate products and wax types for individual client needs.
- Increased repeat business through excellent customer service and personalized treatment recommendations.
- Maintained clean and sanitary workspace.
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
Lash Artist
The Lash Lounge
01.2021 - 10.2023
- Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
- Contributed to social media marketing efforts by creating engaging content showcasing various lash styles and transformations.
Hair Salon Assistant
Liquid Hair Salon
05.2020 - 01.2021
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Supported stylists during haircuts by providing necessary tools and equipment, aiding in the timely completion of appointments.
Salon Assistant
Jon Lori Salon
05.2018 - 06.2019
- Helped prepare clients for hair service.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Offered exceptional service and support to walk-in and scheduled customers.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
- Prepared and mixed color formulas for clients' hair.
- Massaged clients' scalp during shampoos.
- Assisted stylists in achieving desired results for clients through precise shampooing, conditioning, and blow-drying techniques.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Provided assistance to stylists when needed.
Education
No Degree - Cosmetology
Innovate Salon Academy
South Plainfield, NJ06-2019
Skills
- Strong customer service
- Brazilian bikini wax trained
- Ingrown hair prevention
- Hygiene and cleanliness
- Client consultation
- Pain management techniques
- Male and female waxing
- Sales and upselling
- Licensed cosmetologist
- Sensitive skin handling
- Proper sanitation practices
- Expert waxing techniques
- Time management abilities
- Waxing services
- Hair styling
- Excellent communication
- Reliability
- Multitasking Abilities
Other skills include
- Male and Female Brazilian certified ( Hard Wax)
- Brow shaping
- Full Body waxing
- Blow outs / Hair Styling
- Shampoo/ scalp massage
- Eyelash extensions
- Brow lamination
- Lash Lift & tint
Timeline
Wax Specialist
European Wax Center
11.2024 - Current
Wax Specialist
European Wax Center
01.2024 - 10.2024
Lash Artist
The Lash Lounge
01.2021 - 10.2023
Hair Salon Assistant
Liquid Hair Salon
05.2020 - 01.2021
Salon Assistant
Jon Lori Salon
05.2018 - 06.2019
No Degree - Cosmetology
Innovate Salon Academy