Jason Bernal
Angier,NC
Summary
Dynamic sales associate with a proven track record at Harley Davidson Inc, excelling in customer service and visual merchandising. Adept at inventory management and problem-solving, I consistently enhanced customer experiences and drove sales through effective product recommendations. Passionate about teamwork and maintaining high standards of store presentation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Harley Davidson Inc
Raleigh, North Carolina
09.2025 - Current
- Assisted customers with product selection and outdoor gear recommendations.
- Maintained merchandise displays and organized inventory for optimal accessibility.
- Collaborated with team members to ensure store cleanliness and safety standards.
- Supported promotional events by setting up displays and engaging with attendees.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Built and maintained relationships with peers and upper management to drive team success.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
Crew Member
Tropical Smoothie
Holly Springs, North Carolina
05.2024 - 08.2025
- Prepared smoothies using fresh ingredients and maintained cleanliness of work area.
- Assisted customers with menu selections and provided friendly service.
- Operated kitchen equipment, including blenders and juicers, following safety protocols.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Stocked supplies and organized inventory to maintain operational efficiency.
- Processed cash and credit transactions accurately at the point of sale.
Sales Associate
Apex Outfitter & Board
Apex, North Carolina
09.2022 - 05.2024
- Assisted customers with product selection and outdoor gear recommendations.
- Maintained merchandise displays and organized inventory for optimal accessibility.
- Engaged customers with product knowledge to enhance shopping experiences.
- Handled customer inquiries and resolved issues in a timely manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Associate of Applied Science - Cosmetology
Wake Technical Community College
Raleigh, NC06-2028
Skills
- Customer service
- Visual merchandising
- Team collaboration
- Equipment operation
- Inventory management
- Cash handling
- Time management
- Product knowledge
- Problem-solving
- Tool and equipment use
- Crew leadership
- Workplace efficiency
- Visual communication
- Attention to detail
- Sanitation protocols
- Sanitizing
- Health code compliance
- Valid Driver's license
- Positive company representation
Affiliations
- textile and apparel
- skateboarding
- styling clothing
Certification
- microsoft word and powerpoint certified
- cosmetology certification
Languages
English
Professional
Timeline
Sales Associate
Harley Davidson Inc
09.2025 - Current
Crew Member
Tropical Smoothie
05.2024 - 08.2025
Sales Associate
Apex Outfitter & Board
09.2022 - 05.2024
Associate of Applied Science - Cosmetology
Wake Technical Community College