Ariana Shea
Chandler,Arizona
Summary
Positive and upbeat Assistant Property Manager skilled in relationship management. Connect with residents to increase satisfaction and reduce turnover. Handle business needs and keep properties compliant with a well-organized and proactive approach.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
Bryten Real Estate Partners
Gilbert, AZ
03.2024 - Current
- Maintained accurate records of tenant interactions, financial transactions, and property maintenance using Yardi, CRM, and BlueMoon software
- Acted as a primary point of contact for tenants, addressing inquiries, concerns, and maintenance requests promptly and professionally.
- Managed lease agreements, including renewals, terminations, and ensuring compliance with company policies and legal regulations.
- Collected monthly assessments, rental fees, deposits and payments.
- Initiated eviction proceedings when necessary according to state law guidelines
Assistant Property Manager
Mid America Apartments (MAA)
Phoenix, AZ
10.2023 - 03.2024
- Contacted tenants to collect overdue rent or to discuss other important issues.
- Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Processed evictions when necessary in accordance with state laws and procedures.
Assistant Property Manager
Tandem Property Management
Portland, Oregon
05.2022 - 10.2023
- Paid all invoices on time to ensure no late fees were charged.
- Resolved tenant conflicts and complaints with exceptional communication skills
- Led property tours to show amenities, and available apartments to show, and build connections
- Audited newly generated or signed leases for completion, accuracy, and compliance with guidelines
- Remained over 97% occupancy for a 291-unit apartment complex.
Hairstylist
Divine Hair Design
Mesa, Arizona
08.2020 - 04.2022
- Colored hair using highlights, lowlights and permanent dye techniques
- Conducted thorough consultations to assess client requirements
- Enhanced client experience and increased revenue with add-on treatments and services
- Established 100% rebooking for all clientele.
Education
Associates of Cosmetology Degree -
Avalon School of Cosmetology
Mesa, Arizona04.2019
Skills
- Tenant Conflict Resolution
- Outstanding Customer Service
- Microsoft Office Efficient
- Fair Housing Laws
- Yardi Knowledge
- Property Management
- Dead-line Oriented
- Multitasking and prioritizing
- Multi-Family Property Management
- Property Management Acquisitions
Accomplishments
- Assistant Manager of the Year 2022
Timeline
Assistant Property Manager
Bryten Real Estate Partners
03.2024 - Current
Assistant Property Manager
Mid America Apartments (MAA)
10.2023 - 03.2024
Assistant Property Manager
Tandem Property Management
05.2022 - 10.2023
Hairstylist
Divine Hair Design
08.2020 - 04.2022
Associates of Cosmetology Degree -
Avalon School of Cosmetology
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