Ariana Tambo
Bethlehem,PA
Summary
Proven Key Manager with strong focus on team collaboration and achieving results. Proven expertise in strategic planning, performance optimization, and team leadership. Valued for reliability, adaptability, and effective communication. Prepared to drive organizational success and foster productive work environment.
Overview
4
4
years of professional experience
Work History
Key Manager
Texas Roadhouse
05.2023 - Current
- Counted registers and cleaned and secured shop at end of shift.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
- Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
- Facilitated regular performance evaluations for staff members, providing constructive feedback on areas of strength or weakness as well as opportunities for growth.
Volunteer
St Lukes University Hospital
11.2022 - 06.2024
- Maintained clean, neat, and operational facilities to serve hospital program needs.
- Used strong interpersonal communication skills to convey information to others.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
- Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
Cashier
Wegmans
06.2021 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Biology
Temple University
Philadelphia, PA06-2028
Skills
- Customer service
- Store organization
- Operations management
- Inventory management
- POS operations
- Upsell training
Timeline
Key Manager
Texas Roadhouse
05.2023 - Current
Volunteer
St Lukes University Hospital
11.2022 - 06.2024
Cashier
Wegmans
06.2021 - 02.2024
Bachelor of Science - Biology
Temple University