Ariana Wright
Jessup,MD
Summary
Proven leader in customer engagement at PetSmart, adept in fostering a welcoming environment and enhancing customer loyalty through exceptional service and attention to detail. Excelled in team leadership and organizational abilities, significantly improving department operations and volunteer coordination. Skilled in customer service and appointment scheduling, driving operational excellence and team efficiency.
Overview
4
4
years of professional experience
Work History
Customer Engagement Leader
PetSmart
06.2020 - Current
- Helped coach store associates on creating a welcoming, orderly, and friendly environment to encourage returning customers.
- Leader of the Pet Care department and oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
- Lined up times for store volunteers and appointments.
Education
High School Diploma -
Meade Senior High School
Fort George G Meade, MD06.2020
Skills
- Customer Service
- Attention to Detail
- Team Leadership
- Store Maintenance
- Organizational Abilities
- Appointment Scheduling
Timeline
Customer Engagement Leader
PetSmart
06.2020 - Current
High School Diploma -
Meade Senior High School