Highly proactive manager with 6+ years of experience in team leadership in the fashion and marketing industry. Background includes sales, management and customer service in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Pappadeaux Seafood Kitchen
12.2021 - Current
Improved overall customer satisfaction by implementing new service standards and staff training programs.
Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Trade Show Sales Representative
ENTRO USA
01.2020 - Current
Established strong relationships with prospective customers through active listening and tailored solutions.
Created social media content with consistent content and tone.
Boosted brand visibility by developing and implementing engaging social media campaigns.
Developed a strong online presence for clients through targeted social media strategies tailored to their unique needs.
Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
Reception Manager
B-Lashed Beauty And Bridal Bar
05.2020 - 10.2021
Enhanced team communication by conducting regular staff meetings and providing constructive feedback to colleagues.
Increased revenue through upselling services and amenities, promoting special offers, and encouraging repeat bookings.
Managed guest complaints effectively, resolving issues promptly and professionally to ensure positive experiences for all clients.
Receptionist
Amazing Lash Studio
08.2018 - 03.2020
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Visual Merchandising Manager
Nautica Retail USA
05.2017 - 11.2018
Managed inventory levels for optimal product assortment, ensuring a diverse and appealing store presentation.
Collaborated with cross-functional teams to execute seasonal promotions and marketing campaigns, driving customer engagement.
Increased sales revenue by strategically placing high-demand products in visually prominent areas.
Education
Bachelor of Arts - Fashion Merchandising
Art Institute of San Antonio
San Antonio, TX
05.2017
Skills
Staff Management
Recruitment
Menu Development
Customer Engagement
Trade show planning
Client retention
Upselling techniques
Organizational skills
Schedule Coordination
Timeline
Restaurant Manager
Pappadeaux Seafood Kitchen
12.2021 - Current
Reception Manager
B-Lashed Beauty And Bridal Bar
05.2020 - 10.2021
Trade Show Sales Representative
ENTRO USA
01.2020 - Current
Receptionist
Amazing Lash Studio
08.2018 - 03.2020
Visual Merchandising Manager
Nautica Retail USA
05.2017 - 11.2018
Bachelor of Arts - Fashion Merchandising
Art Institute of San Antonio
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