Ariani Gotay
Lehigh Acres
Summary
Results-driven front desk receptionist with 1 year of experience in customer service and administrative support within healthcare and retail environments. Proven ability to manage phone inquiries and maintain organized records, ensuring efficient operations. Recognized for strong attention to detail and a commitment to providing support to students and staff.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Institute of Health Careers
08.2025 - Current
- Answered incoming phone calls providing clear information and professional customer service.
- Managed and responded to emails in a timely manner, ensuring accurate communication with students, staff, and prospective applicants.
- Performed data entry with a high level of accuracy, updating student records, attendance logs, and administrative documents.
- Assisted students and visitors at the front desk, providing support with forms, program information, and general questions.
Administrative Assistant (On the Job Training)
Senior Helpers
04.2025 - 07.2025
- Completed data entry and filing to keep records updated for easy retrieval.
- Conducted interviews over the phone and assessing candidate qualifications.
- Managed filing and organization of paperwork, including confidential documents, by maintaining structured filing systems.
Concierge
Kay Jewelers
12.2024 - 06.2025
- Checked and verified inventory levels, product availability, and pricing.
- Maintained a clean, organized, and visually appealing showroom by tidying displays, restocking merchandise.
- Provided a warm, professional welcome by greeting customers, answering questions, and directing them to the appropriate sales associate.
Education
High School Diploma -
Gateway High
Fort Myers, FL05-2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Timeline
Front Desk Receptionist
Institute of Health Careers
08.2025 - Current
Administrative Assistant (On the Job Training)
Senior Helpers
04.2025 - 07.2025
Concierge
Kay Jewelers
12.2024 - 06.2025
High School Diploma -
Gateway High