Reliable host/server with a proven track record in creating welcoming environments and ensuring guest satisfaction. Skilled in problem-solving, effective time management, and team collaboration.
Overview
2027
2027
years of professional experience
Work History
Host/Server
Gennaro's Italian Kitchen
Aston, PA
07.2022 - Current
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Managed reservation system, optimizing table assignments for efficiency.
Collaborated with kitchen staff to communicate guest needs and special requests.
Assisted in training new hosts on procedures and customer service standards.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Babysitter
Families In The Community
2021 - Current
Supervised children's activities, ensuring safety and engagement throughout playtime.
Developed individualized care plans to meet each child's unique needs and preferences.
Facilitated educational games that promoted cognitive and social development in children.
Communicated effectively with parents regarding children's progress and daily activities.
Implemented routine schedules to establish consistency and structure for children.
Assisted families with household tasks related to child care, enhancing overall family support.
Played games, worked on puzzles, and read books to young children.
Maintained a clean and organized environment, promoting health and safety standards for children.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.