Melissa Pinedo
4206 West 47th Terrace
Summary
Developed leadership and customer service skills in fast-paced retail environment. Demonstrates ability to manage teams, handle transactions, and resolve customer issues effectively. Seeking to transition into new field where these skills can drive success and foster positive outcomes.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Marshalls
5840 Antioch Rd, Merriam, Ks 66202
08.2023 - 01.2025
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
Lead Line Cook
The Mixx
11942 Roe Ave Overland Park, Ks 66209
05.2022 - 07.2023
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
Education
High School Diploma -
Shawnee Mission North High School
7401 Johnson Dr, Overland Park, KS 6620205-2023
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Punctual and reliable
- Flexible schedule
Languages
Spanish
Professional Working
Timeline
Cashier Team Lead
Marshalls
08.2023 - 01.2025
Lead Line Cook
The Mixx
05.2022 - 07.2023
High School Diploma -
Shawnee Mission North High School