Arianna Burciaga
Dallas,TX
Summary
Experienced with team leadership and team building, customer service, and operational management. Utilizes strong problem-solving skills to maintain high standards and address issues promptly. Successful with building a positive dynamic to prevent potential conflict among the team. Effective at prioritizing deadlines with the ability to adapt.
Overview
4
4
years of professional experience
4
4
years of professional experience
Work History
Manager on Duty
Raising Cane's Restaurants
Dallas, TX
12.2021 - Current
- Supervised daily restaurant operations to ensure high-quality service and customer satisfaction.
- Trained and mentored team members on food safety protocols and operational efficiency.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Managed inventory levels and ordered supplies to maintain optimal stock levels.
- Implemented training programs to enhance employee performance and service delivery.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Education
High School Diploma -
Sunset High School
Dallas, TXSkills
- Customer service focus
- Sales and marketing
- Staff training and development
- Scheduling proficiency
- Policy enforcement