Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arianna Gayle

Paterson,NJ

Summary

Forward-thinking Retail Manager with a proven track record of leading high-performing teams. Proactive in identifying opportunities for improvement and dedicated to implementing strategies to enhance customer satisfaction to drive store's KPI. Optimistic and assertive communicator, skilled in building strong relationships with team and clients.

Overview

5
5
years of professional experience

Work History

Experience Manager

Canada Goose
East Rutherford, NJ
09.2023 - Current
  • Provided strong outreach (CRM) training to brand ambassadors and also maintained the store's client book.
  • Planned and hosted networking events for social media influencers and top-spending clients with the company by partnering with marketing.
  • Developed and implemented a successful onboarding program for new hires.
  • Collaborated with human resources for hiring, training, and evaluating the team.

Store Manager

True Religion Jeans
Elizabeth, NJ
11.2021 - 08.2023
  • Store manager of the top volume store in the company. Exceeded yearly target by 112% in 2022.
  • Designed development plans for employees who needed additional support with job duties and skills.
  • Managed daily operations, including scheduling, payroll, and store budgeting.
  • Did personal styling for the company and collaborated with photographers, models, and other professionals on set to capture desired brand looks.
  • Managed daily operations of the stock room, including receiving shipments, cycle counts, and fulfilling orders.

Multi-Unit Store Manager

Steve Madden
New York, NY
09.2019 - 11.2021
  • Created and managed budgets to ensure financial objectives were met, while maintaining quality standards.
  • Monitored customer service experiences throughout each store location in order to identify opportunities for improvement.
  • Developed marketing plans that increased customer engagement and boosted sales revenues.
  • Managed daily operations, including hiring and training new management, scheduling shifts, inventory control, and ordering store supplies.

Education

Bachelor of Arts - Business Administration And Management

Ramapo College of New Jersey
Mahwah, NJ
05-2020

Associate of Arts - Marketing

Sussex County Community College
Newton, NJ
05-2018

Skills

  • Marketing
  • Event planning
  • Customer service
  • Personalized training
  • Budgeting
  • Operations
  • Human Resources

Timeline

Experience Manager

Canada Goose
09.2023 - Current

Store Manager

True Religion Jeans
11.2021 - 08.2023

Multi-Unit Store Manager

Steve Madden
09.2019 - 11.2021

Bachelor of Arts - Business Administration And Management

Ramapo College of New Jersey

Associate of Arts - Marketing

Sussex County Community College
Arianna Gayle