Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arianna Johnson

Tampa,FL

Summary

Have been working since I was 14 and am extremely dedicated and work hard to achieve all my goals. I thrive in fast paced environments, work well with my peers and use critical thinking to solve problems efficiently.

Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

4
4
years of professional experience

Work History

Retention Customer Service Representative

Spectrum
Riverview, Florida
07.2024 - Current
  • Managed customer interactions through phone and online channels effectively.
  • Resolved complaints by providing tailored solutions to enhance customer satisfaction.
  • Assisted customers with account inquiries and retention strategies.
  • Educated customers on product benefits and loyalty programs for better engagement.

Front Desk Receptionist

Sun Terrace Rehabilitation Center
Sun City, Florida
01.2024 - 07.2024
  • Greeted and assisted patients upon arrival at the rehabilitation center.
  • Managed multi-line phone system for incoming calls and inquiries.
  • Scheduled appointments and maintained accurate patient records efficiently.
  • Coordinated communication between patients and healthcare staff daily.

Warehouse Worker

Amazon
Ruskin, FL
05.2023 - 10.2023
  • Inspected damaged goods prior to disposal or return to vendor.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Provided assistance in loading and unloading containers from trucks.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.

Customer Service Representative

Publix Grocery Store
Riverview, FL
10.2021 - 05.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
05.2021

Skills

  • Shipping and Receiving
  • Inventory Counting
  • Customer Service
  • Cash Handling
  • Customer Assistance
  • Cash Register Operation
  • Conflict Resolution
  • Time Management
  • Works Well Under Pressure

Timeline

Retention Customer Service Representative

Spectrum
07.2024 - Current

Front Desk Receptionist

Sun Terrace Rehabilitation Center
01.2024 - 07.2024

Warehouse Worker

Amazon
05.2023 - 10.2023

Customer Service Representative

Publix Grocery Store
10.2021 - 05.2023

High School Diploma -

Penn Foster Career School
Arianna Johnson