Arianna Mercado
San Antonio,TX
Summary
Hardworking Early Childhood Education student with strong communication and organizational skills. Dependable, eager to learn, and passionate about helping children grow in a positive learning environment.
Overview
5
5
years of professional experience
Work History
Help Desk Associate
Christus Santa Rosa Hospital, Westover Hills
10.2024 - 05.2026
- Assisted patients in reuniting with family members to enhance emotional support.
- Responded to phone calls to provide support and address questions from family members.
- Assisted patients and family members in locating necessary departments and resources throughout the facility.
Office Worker
Northwest Vista College
08.2023 - 08.2024
- Contributed to the president's office for Northwest Vista College for about a year. Assisted with phone calls and supported events around campus.
- Managed office supplies inventory, ensuring availability and reducing shortages.
- Processed incoming correspondence, prioritizing urgent requests for efficient response.
Curbside
H-E-B
02.2021 - 08.2024
- I worked with curbside grocery pickup. My job title was called curbie. I would Engage with customers during grocery delivery, enhancing their shopping experience.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
William J. Brennan High School
San Antonio, TX05-2022
Associate of Applied Science - Arts Education
Northwest Vista College
San Antonio, TX12-2026
Skills
- Customer service
- Verbal communication
- Professional conduct
- File organization
- Conflict resolution
- Professionalism and etiquette
- Positive attitude
- Office administration
Timeline
Help Desk Associate
Christus Santa Rosa Hospital, Westover Hills
10.2024 - 05.2026
Office Worker
Northwest Vista College
08.2023 - 08.2024
Curbside
H-E-B
02.2021 - 08.2024
High School Diploma -
William J. Brennan High School
Associate of Applied Science - Arts Education
Northwest Vista College