Arianna Merlino
Erie,PA
Summary
Dedicated server excelling in exceptional customer service, guest engagement, and effective complaint resolution. Proven ability to manage multiple tables in high-volume environments while ensuring guest satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Bob Evans
Erie, PA
03.2023 - Current
- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Assisted in training new servers on menu items and service protocols.
- Managed multiple tables efficiently while maintaining a positive guest experience.
- Resolved customer complaints effectively, enhancing overall satisfaction and retention.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Psychology
Mercyhurst University
Erie, PA05-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
Languages
English
Native or Bilingual
Timeline
Server
Bob Evans
03.2023 - Current
Psychology
Mercyhurst University