Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
05.2024 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Hospice Volunteer
Traditions Health
04.2024 - Current
Served as a liaison between patients, families, and hospice staff to facilitate seamless communication and collaboration in end-of-life care management.
Developed strong relationships with patients'' extended support networks, such as friends and community members, to encourage a positive end-of-life experience.
Assisted care team with administrative requirements of treatment delivery.
Participated in ongoing training sessions to further enhance skills and knowledge in hospice care best practices.
Pharmacy Technician
Walgreens
06.2022 - 05.2023
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Counseled customers on medications, appropriate dosage and potential side effects.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Federal Work Study Student
WellStar Kennestone Hospital
08.2021 - 01.2022
Interacted with customers by phone, email, or in person to provide information
Fielded phone calls, took messages, and directed callers to appropriate personnel
Greeted incoming office visitors, answered questions, and directed individuals to office locations
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Front of House Trainer
Chick-fil-A
06.2018 - 05.2021
Managed the registers at the front counter, including counting every drawer before and after each shift
Increased productivity and employee retention by improving operations and building good relationships with team members
Led by example as a role model for company core values and company culture
Trained the team to safely and efficiently prepare food items for customers.
Education
Bachelor of Science - Biology, Cellular and Molecular
Biology
Kennesaw State University
Kennesaw, Ga
12.2025
High School Diploma - General Study
Ware County High School
WAYCROSS, GA
05.2021
Skills
Problem-solving skills
Confidentiality and HIPAA
Workflow Optimization
Reliability and punctuality
Compassionate Care
Bedside manner
End of life care
Venipuncture
Patient Care
Specimen handling
Order of draw
Blood collection techniques
Certification
04/2022 CPhT - Certified Pharmacy Technician
05/2021 EKG Certified
05/2021 CPR Certified
05/2019 Microsoft Word Certified
07/2022 PT - Phlebotomy Technician
Timeline
Pharmacy Technician
CVS Pharmacy
05.2024 - Current
Hospice Volunteer
Traditions Health
04.2024 - Current
Pharmacy Technician
Walgreens
06.2022 - 05.2023
Federal Work Study Student
WellStar Kennestone Hospital
08.2021 - 01.2022
Front of House Trainer
Chick-fil-A
06.2018 - 05.2021
Bachelor of Science - Biology, Cellular and Molecular
Biology