Arianna Perrodin
Carriere,MS
Summary
Proven leader with a track record of enhancing customer satisfaction and team performance at L A Rome & CO. Skilled in time management and verbal communication, adept at resolving conflicts and driving continuous improvement. Demonstrated ability to work well with others, ensuring memorable customer experiences and operational excellence.
Overview
8
8
years of professional experience
Work History
Manager
L A Rome & CO
10.2022 - 09.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved guest issues, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained social media platforms for purposes of sales and community information pertaining to new inventory and, sales events.
- Performed all other duties as needed. Worked alongside my family (family owned business) to ensure each guest enjoyed a memorable shopping experience.
- Responsible for all preparation of appearance of store, including, but not limited to, checking, packing slips, pricing inventory, hanging and steaming all apparel
Customer Service Representative
McDonald's
10.2020 - 10.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Inventory Stocker
Dollar General Store
05.2016 - 09.2020
- Maintained a clean and organized warehouse, resulting in improved productivity and safety compliance.
- Contributed to the reduction of out-of-stock occurrences by close monitoring of product movement trends and proactive replenishment actions.
- Enhanced inventory accuracy by conducting regular audits and adjusting stock levels accordingly.
- Participated in cross-functional teams focusing on continuous improvement initiatives, streamlining workflows and reducing operating costs.
Education
Graduated 2016 - General Studies
Chalmette High School
Chalmette, LA05.2016
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Responsible, trustworthy, dependable, and respectful
- Works well with others
Timeline
Manager
L A Rome & CO
10.2022 - 09.2024
Customer Service Representative
McDonald's
10.2020 - 10.2022
Inventory Stocker
Dollar General Store
05.2016 - 09.2020
Graduated 2016 - General Studies
Chalmette High School