ARIANNA SANTIAGO
Gardena,CA
Summary
Detail-oriented Logistics Coordinator with strong customer service skills. Experienced in shipment tracking and coordination, ensuring timely deliveries and enhancing customer satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Logistics Coordinator
OASIS LOGISTICS
RANCHO DOMINGUEZ, CA
09.2024 - Current
- Coordinated inbound and outbound shipments to optimize delivery timelines.
- Tracked orders and notified customers of status or potential delays.
- Coordinated vendor dispatch for timely pickups.
- Ensured timely delivery of shipments meeting specified deadlines.
- Processed and entered customer orders into database.
- Addressed customer inquiries promptly and provided comprehensive answers to all questions.
- Updated and maintained databases to track shipments and inventory.
- Facilitated collection of vendor charges and accurately entered data into the system.
Logistics Coordinator
Omni Logistics
Torrance, CA
01.2022 - 08.2024
- Monitored and managed shipment tracking processes.
- Ensured timely shipment delivery to meet operational deadlines.
- Directed shipment routing to ensure timely delivery to final destinations.
- Managed customer notifications to ensure awareness of delays or issues encountered during pickup and delivery.
- Processed and recorded customer shipments within the system.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Compiled and organized performance data into structured spreadsheets for enhanced reporting and analysis.
- Managed key accounts as main point of contact, facilitating client needs and addressing inquiries promptly.
Education
High School Diploma -
SHERY HIGH SCHOOL
Torrance, CASkills
- Customer service
- Shipment tracking
- Shipment coordination
- Shipping documentation
- Operational efficiency
- Attention to detail
- Data entry
- Communication
Languages
Spanish
Limited Working
Timeline
Logistics Coordinator
OASIS LOGISTICS
09.2024 - Current
Logistics Coordinator
Omni Logistics
01.2022 - 08.2024
High School Diploma -
SHERY HIGH SCHOOL