Arianna Willie
Albuquerque
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain a positive store environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hot Topic
03.2024 - 07.2025
- Organized racks and shelves to enhance store visual appeal and promote specific merchandise, leading to increased customer engagement.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Cultivated relationships with customers, fostering loyalty and encouraging repeat business.
- Prepared merchandise for the sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to share best practices, contributing to enhanced overall store performance.
Volunteer and Summer Job
Chapter House
07.2021 - 08.2022
- Facilitated educational workshops and hands-on activities to enhance community's environmental awareness.
- Represented organization positively and professionally while providing community with much-needed services.
- Coordinated with staff to stay updated on volunteer opportunities and community events.
- Ensured clean, neat, and fully operational facilities to effectively support program activities.
Education
BBA - Accounting, Finance And Entrepreneurship
University of New Mexico
Albuquerque, NM05.2028
Associate of Arts - Business Administration
University of New Mexico
Gallup, NM05.2025
Associate of Applied Science - General Studies
University of New Mexico
Gallup, NM05.2025
High School Diploma -
Miyamura High School
Gallup05.2025
Skills
- Cash handling accuracy
- Cash management
- Inventory management
- Customer service
- Time management
- Multitasking strength
- Problem solving
- Team collaboration
- Flexible schedule
- Goal-oriented
- Outgoing personality
- People skills
- Friendly demeanor
Hobbies and Interests
- I love to participate in a variety of outdoor recreational activities.
- Playing Sports
- Fashion
- Music
- Acting and Theater
- Photography
- Vlogging
- Weightlifting and Cardio
- Traveling/Backpacking
- Participating in fundraising events to support local charities, schools, or community projects.
- Learning more about nutrition and trying new recipes or food trends.
References
Kevin Benally Emily Marquez Daniel Matkovich
Manager Secretary Counselor
(505)-722-3570 (505)-870-6978 dmatkovich@unm.edu
Timeline
Sales Associate
Hot Topic
03.2024 - 07.2025
Volunteer and Summer Job
Chapter House
07.2021 - 08.2022
BBA - Accounting, Finance And Entrepreneurship
University of New Mexico
Associate of Arts - Business Administration
University of New Mexico
Associate of Applied Science - General Studies
University of New Mexico
High School Diploma -
Miyamura High School