Autumn Brown
Franklin,ID
Summary
Dynamic sales associate with proven expertise at Walmart, excelling in customer service and transaction accuracy. Recognized for enhancing service quality and achieving sales goals through effective teamwork and problem-solving. Skilled in cash handling and multitasking, consistently delivering exceptional experiences in fast-paced environments. Reliable and outgoing, dedicated to customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
02.2025 - Current
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Adapted quickly to changing priorities in fast-paced retail environment, ensuring smooth operations.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Assisted customers by answering questions and fulfilling requests.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
Crew Member
McDonald's
10.2023 - 02.2025
- Operated cash register, ensuring accurate transactions and efficient service during peak hours.
- Prepared food items in adherence to safety and quality standards, maintaining a clean workspace.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Collaborated with team to streamline kitchen workflows, enhancing speed of service delivery.
- Resolved customer complaints promptly, improving overall satisfaction and loyalty.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Franklin Simpson High School
Franklin, KYAssociate of Science - Nursing
Southcentral Kentucky Community And Technical College
Bowling Green, Kentucky, KY05-2027
Skills
- Customer service
- Sales techniques
- Transaction accuracy
- Cash handling
- Team collaboration
- Multitasking capabilities
- Time management
- Point of sale operations
- Fast-paced adaptability
- Service quality enhancement
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Money handling
- Verbal/written communication
- Cash register operation
- Cash handling accuracy
Certification
- First-Aid License
- CPR License
Timeline
Sales Associate
Walmart
02.2025 - Current
Crew Member
McDonald's
10.2023 - 02.2025
High School Diploma -
Franklin Simpson High School
Associate of Science - Nursing
Southcentral Kentucky Community And Technical College