Arianny Estevez
Yonkers,NY
Summary
Dynamic Service Manager with a proven track record at Chipotle, excelling in team collaboration and operational efficiency. Bilingual and skilled in cash handling, I foster a culture of excellence and safety, driving improvements in service speed and team performance while mentoring staff to achieve their best.
Overview
4
4
years of professional experience
Work History
Service Manager
Chipotle
Bronx, USA
01.2023 - Current
- Demonstrated leadership in upholding food safety and guest service standards consistently
- Trained and mentored new hires
- Encouraged teamwork and communication among staff to maintain high cleanliness standards
- Maintain cleanliness within the facility
- Handle cash and ensure cash handling is properly being done
- Identified, sorted, and relocated products within the store to optimize inventory management.
- Contributed to store efficiency and improved speed of service through effective team collaboration
Bakery Clerk
Shoprite Pelham Manor
Pelham, New York
09.2024 - 06.2025
- Prepared and displayed fresh baked goods according to store standards.
- Assisted customers with product selection and inquiries about bakery items.
- Provided excellent customer service, addressing concerns and resolving issues promptly.
- Maintained cleanliness and organization of the bakery section throughout shifts.
- Monitored inventory levels and communicated needs to management for reordering.
- Collaborated with team members to ensure timely product restocking and availability.
Front end supervisor
Fairway market
Manhattan, USA
01.2024 - 08.2024
- Oversaw daily front-end operations, managing cashiers, customer service associates, and baggers to ensure efficient service.
- Ensured exceptional customer service by resolving customer concerns professionally and efficiently.
- Monitored cash handling procedures, balanced registers, and assisted with opening and closing duties.
- Ensured clean, organized, and safe checkout area, effectively enforcing company policies and procedures.
- Supported management in coaching performance, improving workflows, and achieving operational goals.
POS manager
Fairway market
Bronx, USA
11.2022 - 01.2024
- Analyzed sales data and POS reports to identify trends
- Managed updates of item files, sales promotions, and pricing changes to ensure accuracy and timeliness
- Delivered excellent customer service by quickly resolving register and pricing issues at the point of sale
- Oversaw inventory control, processed refunds, and handled cash transactions
- Collaborated with inventory departments to resolve system errors, implement software updates, and coordinate product promotions
Summer youth assistance
Kips Bay boys and girls club
Bronx, USA
07.2022 - 08.2022
- Supervised and cared for children ages 2-12 during summer afternoons and early evenings, fostering a safe and engaging environment that encouraged exploration and creativity.
- Led age-appropriate activities, including outdoor games, arts and crafts, and educational games.
- Encouraged learning through fun and interactive activities.
- Facilitated positive social interactions and conflict resolution skills among children, cultivating a collaborative and respectful atmosphere.
- Communicated regularly with parents about children's behavior and developmental progress, enhancing parent engagement and support.
- Supervised children during lunch to ensure safety and proper behavior.
Education
High School -
Bronx Collaborative High School
Bronx, NY06-2022
Skills
- Operational efficiency
- Customer service
- Financial oversight
- Team collaboration
- Leadership
- Employee supervision
- Staff training
- Safety awareness
- Organization
- Time management
- Attention to detail
- Bilingual proficiency
- Communication skills
- Creative thinker
- Excellent interpersonal skills
- Youth engagement
Timeline
Bakery Clerk
Shoprite Pelham Manor
09.2024 - 06.2025
Front end supervisor
Fairway market
01.2024 - 08.2024
Service Manager
Chipotle
01.2023 - Current
POS manager
Fairway market
11.2022 - 01.2024
Summer youth assistance
Kips Bay boys and girls club
07.2022 - 08.2022
High School -
Bronx Collaborative High School