Ariauna Reynolds
Missouri City,TX
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Saiia Construction
Emporia, VA
09.2025 - 11.2025
- Developed comprehensive filing systems, improving document retrieval and organization.
- Managed correspondence and communications, ensuring timely responses to inquiries.
- Trained new administrative staff on company policies and software tools.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Site Quality Tech
Primoris
Ann Arbor, MI
07.2025 - 09.2025
- Conduct quality checks and inspections on pile installation, torque tube alignment, and tracker tolerances.
- Verify measurements and tolerances per NX and site-specific specifications, ensuring compliance with project drawings.
- Collaborate with site supervisors, engineers, and foremen to resolve field issues and maintain production timelines.
- Maintain accurate daily documentation using digital and physical reporting systems.
- Support mechanical and electrical teams in identifying and correcting out-of-spec conditions.
Client Engagement Specialist
Aerotek
Childress, TX
10.2024 - 02.2025
- Enhanced client satisfaction by promptly addressing concerns and providing tailored solutions.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Optimized internal processes to increase efficiency within the Client Engagement department.
- Delivered consistent and exceptional customer service across all channels.
English Teacher
Hertford County High
Ahoskie, NC
01.2024 - 05.2024
- Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.
- Collaborated with colleagues to develop interdisciplinary curriculum, resulting in enriched learning experiences for students.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Differentiated instruction to accommodate diverse learner needs, ensuring all students had equal access to education opportunities.
General Laborer/QC
MYR Group
Harrisburg, PA
05.2023 - 10.2023
- Ensured accurate load calculations for safe lifting operations.
- Met productivity goals while maintaining high safety and quality standards.
- Selected appropriate rigging gear based on load weight and environmental conditions.
- Documented all rigging activities for compliance and reference.
- Developed test plans and cases to ensure software quality and functionality.
- Collaborated with cross-functional teams to analyze requirements and improve testing methodologies.
Customer Support Specialist
Arise Virtual Solutions Inc.
06.2020 - 05.2023
- Resolved customer inquiries through multiple communication channels, ensuring high satisfaction levels.
- Streamlined ticketing processes, improving response times and efficiency in issue resolution.
- Trained new team members on systems and best practices to enhance support capabilities.
- Analyzed customer feedback to identify trends and recommend improvements in service delivery.
- Uses screening tools to identify where urgent clinical intervention is needed, and transfers calls appropriately, including members in crisis and at risk.
- Enters member information into the appropriate system to initiate the case and documents comments and information thoroughly and professionally.
Data Entry clerk
Metropolitan Van and Storage
Suffolk, VA
02.2023 - 04.2023
- Completed high-volume data entry tasks with accuracy.
- Verified data against source documents and organized files.
- Scanned and archived records to maintain essential documentation.
Site Administrator
Tradesmen International
Baltimore, MD
09.2022 - 12.2022
- Coordinated meetings, training, and site schedules to support productivity.
- Onboarded new hires and maintained I-9 and employee records.
- Negotiated with vendors and tracked inventory for jobsite needs.
- Streamlined admin processes and implemented time-saving software tools.
Mechanical Assembler
Tradesmen International
Mclehatten, PA
06.2022 - 08.2022
- Assembled components and operated machinery with precision.
- Resolved wiring issues and tested connections.
- Performed preventative maintenance to reduce equipment downtime.
- Packaged and sealed auto parts for distribution.
Adjunct Professor of English
College of the Albemarle
Elizabeth City, NC
08.2021 - 05.2022
- Designed and delivered college-level coursework in English composition, literature, and writing fundamentals to diverse student populations.
- Developed engaging lesson plans and assignments aligned with department standards and learning outcomes.
- Evaluated student performance through grading essays, exams, and in-class participation with timely feedback.
- Facilitated both in-person and online instruction using learning management systems (LMS) such as Blackboard or Canvas.
- Held regular office hours to provide one-on-one academic support and mentorship to students.
- Maintained accurate records of attendance, grades, and participation in accordance with FERPA and institutional policy.
- Participated in faculty meetings and contributed to departmental discussions on curriculum development.
- Adapted teaching methods to meet the needs of nontraditional, ESL, or first-generation college students.
Electrical Helper
Sun Energy One
Cofield, NC
06.2018 - 05.2019
- Installed solar panels and electrical connections on commercial properties.
- Prepared materials and layouts for racking installation.
- Conducted quality checks to meet client and code expectations.
- Followed safety protocols during installation and maintenance.
Education
Master of Arts - English
East Carolina University
Greenville, NC07.2021
Bachelor of Science - Criminal Justice
Elizabeth City State University
Elizabeth City, NC05.2020
Skills
- Microsoft Office
- Administrative support
- Kronos/UKG, PeopleSoft, I-9 Completion
- Onboarding & Client Relations
- OSHA safety regulations
- Active listening
- Support services
- Escalation handling
- Critical thinking
- Data entry
Certification
OSHA 30
NFPA 70E
Volunteer Work
- Delta GEMS
- Emodi
Timeline
Administrative Assistant
Saiia Construction
09.2025 - 11.2025
Site Quality Tech
Primoris
07.2025 - 09.2025
Client Engagement Specialist
Aerotek
10.2024 - 02.2025
English Teacher
Hertford County High
01.2024 - 05.2024
General Laborer/QC
MYR Group
05.2023 - 10.2023
Data Entry clerk
Metropolitan Van and Storage
02.2023 - 04.2023
Site Administrator
Tradesmen International
09.2022 - 12.2022
Mechanical Assembler
Tradesmen International
06.2022 - 08.2022
Adjunct Professor of English
College of the Albemarle
08.2021 - 05.2022
Customer Support Specialist
Arise Virtual Solutions Inc.
06.2020 - 05.2023
Electrical Helper
Sun Energy One
06.2018 - 05.2019
Bachelor of Science - Criminal Justice
Elizabeth City State University
Master of Arts - English
East Carolina University