Aric Moore

Louisville,KY

Summary

Results-driven Operations Manager with over 10 years of leadership experience in transportation, logistics, and operations management, including more than 5 years in senior management. Proven success leading teams of over 100 employees, improving operational efficiency, reducing costs, increasing revenue, and driving safety and compliance. Experienced in route optimization, employee development, DOT compliance, and process improvement. Trusted to serve as Lead Manager and Senior Manager coverage, providing operational leadership and ensuring business continuity across multiple functions. Recognized for building high-performing teams and consistently exceeding operational goals in fast-paced, deadline-driven environments.

Overview

years of professional experience

Work History

Operations Manager / DOT Driving Instructor

FedEx Express

09.2020 - Current

Lead daily operations for pickup and warehouse functions, overseeing 52 direct reports and coordinating up to 100 indirect employees.
Regularly serve as Lead Manager and Senior Manager coverage, directing station operations, supporting multiple workgroups, making critical operational decisions, and ensuring service, safety, and productivity goals are achieved in the absence of senior leadership.
Coach managers and employees on operational best practices, leadership development, and performance improvement.
Reduced PM sort time by an average of 30 minutes per night by redesigning package handling processes and eliminating unnecessary touchpoints.
Develop and implement pickup routes and seasonal capacity plans to improve customer service and operational efficiency.
Analyze and merge routes to maximize driver productivity while reducing paid non-productive hours.
Lead hiring, interviewing, onboarding, and training for new employees and drivers.
Conduct DOT driver instruction and ensure compliance with all company safety and transportation regulations.
Perform station self-monitoring audits to maintain operational compliance and quality standards.
Partner with Sales and customers to increase shipping volume and revenue growth.
Designed and implemented a monthly safety recognition program that improved compliance by rewarding teams for zero DOT violations, accidents, and injuries.
Successfully deployed the Nauto Camera Program across the Senior Manager's organization.
Consistently exceed district and corporate performance, safety, and service goals.

Production Supervisor

Dr Pepper Snapple Group

03.2014 - 09.2020

Supervised daily operations while leading production teams to meet productivity and quality objectives.
Managed project planning, scheduling, budgeting, resource allocation, and operational improvements.
Improved workflow efficiency through employee coaching and process optimization.
Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
Consistently exceeded district performance goals through strong leadership and accountability.
Conducted regular performance evaluations, providing constructive feedback to enhance team effectiveness.
Collaborated with maintenance teams to minimize downtime through proactive equipment management.
Led cross-functional meetings to align production goals with broader organizational objectives and strategies.

Education

Business Administration -

Sullivan University

01-2008

Skills

Operations Management
Team Leadership
Senior Leadership Support
Transportation & Logistics
DOT Compliance
Process Improvement
Route Optimization
Employee Development

Safety Programs
Performance Management
Workforce Planning
Customer Service
Operational Excellence
Continuous Improvement
Budget & Cost Control
Strategic Planning

Awards & Recognition

SFA Leadership Award – 2023, SFA Leadership Award – 2024, Best % Hourly FTE Score – 2024, 5-Star Award – 2025, Retention Recognition – Large Station – 2025, 2026 Large Station of the Year

Timeline