A. Richard Jaques

Motivated business professional with a successful 20+ year track record of profitable business management. Diplomatic and tactful with management and line level employees. Accustomed to working in a multi-functional environment and adept at working with sales and technical professionals. Demonstrated history of producing accurate reports, paperwork and processing order's and customer transactions. Thrive in deadline-driven environments. Excellent team-building skills. Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

• Inventory Management
• Purchase Orders
• Retail & Wholesale Parts
• Training and Presentation
• Scheduled, developed and facilitated training meetings for sales, technicians and advisors
• Handled invoicing and order processing for all transactions
• Inventory process management
• Built a clientele based on return and referral business.
• Ability to understand and develop empathy with customers and find solutions to issues that are satisfactory to the company and the customer