Arieaiyana Luna
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding customer service. Looking to apply strong problem-solving and communication abilities while developing new skills in a customer-focused environment and building positive customer relationships.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Intercambio LLC/ Uhaul Neighborhood Dealer
07.2022 - Current
- Responded to customer requests and provided information about products and services
- Assisted with rental reservations, returns, and prepared rental agreements to ensure accurate scheduling
- Processed payments and issued receipts using POS systems
- Maintained inventory records and ensured trucks, trailers, and equipment were organized and ready for customers
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Associate of Arts - Zoology
Cerritos College
Norwalk, CAHigh School Diploma -
Ramon C. Cortines School of Visual And Performing Arts
Los Angeles, CA06-2022
Skills
- Customer service and communication
- Microsoft Excel
- Collaborative
- Active listening
- Adaptability
- Cleaning and facility upkeep
- Time management and multitasking
- POS system familiarity
Timeline
Customer Service Representative
Intercambio LLC/ Uhaul Neighborhood Dealer
07.2022 - Current
Associate of Arts - Zoology
Cerritos College
High School Diploma -
Ramon C. Cortines School of Visual And Performing Arts
Similar Profiles
Anevay LunaAnevay Luna
Customer Service Representative at Intercambio LLC/ UHaul Neighborhood DealershipCustomer Service Representative at Intercambio LLC/ UHaul Neighborhood Dealership
NICKYALE NEBLETTNICKYALE NEBLETT
Receptionist/ Cashier at EBC Pro/Uhaul Authorized dealerReceptionist/ Cashier at EBC Pro/Uhaul Authorized dealer
Jessica AllenJessica Allen
Warehouse Assistant at U-Haul Neighborhood DealerWarehouse Assistant at U-Haul Neighborhood Dealer
Kyra FieldsKyra Fields
Customer Service Representative/Outbound Customer Service Representative at Rooms To GoCustomer Service Representative/Outbound Customer Service Representative at Rooms To Go
Tarah ParhamTarah Parham
Customer Service Representative/Retention Customer Service Representative at AT&TCustomer Service Representative/Retention Customer Service Representative at AT&T