Ariel Camp
Lilburn,Ga
Summary
Versatile and highly self-motivated professional who thrives in independent roles requiring strong initiative, organization, and attention to detail. Adept at managing high-volume workflows with precision and care, including patient coordination, appointment scheduling, and office desk operations. Recognized for exceptional multitasking abilities, direct communication skills, and a proactive approach to problem-solving. Committed to delivering compassionate and efficient service while maintaining organizational excellence in fast-paced environments. Always striving to become great at whatever I do, while improving myself and gaining new knowledge, experience, and skills.
Overview
6
6
years of professional experience
Work History
LEAD CHECKOUT & PATIENT COORDINATOR
Dermatology Center of Atlanta
Johns Creek, GA
09.2021 - 05.2025
- Oversee and ensure the efficiency and accuracy of operations, schedules, inventory, data entry, charge posting, and collections
- Managed patient records using electronic health record systems, maintaining accuracy and confidentiality.
- Provide excellent service to patients, addressing concerns and requests, and answering questions promptly and professionally
- Training of new employees, sharing best practices and ensuring consistent quality of service across the team
- Acted as main point of contact for patients, doctors, and staff by closely reviewing medical charts and maintaining high levels of communication
- Educated patients on treatment plans, skincare products, and post-procedure care instructions to promote compliance.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
OFFICE AND PATIENT COORDINATOR
Benchmark Physical Therapy
Johns Creek, GA
12.2020 - 09.2021
- Verified insurance and obtained pre-authorizations; communicated with patients, providers, and insurers about coverage, approvals, denials, and policy limits
- Managed all incoming communications, including phone calls, emails, mail, and faxes, ensuring prompt and professional responses
- Oversaw inventory and restocking of medical and retail supplies to ensure smooth daily operations
- Monitored daily reports to resolve charge holds, outstanding cases, and missing authorizations, as well as tracking patient appointments and coordinating reschedules to meet daily and corporate goals
- Coordinated patient appointments using electronic scheduling systems to optimize clinician workflows.
- Facilitated cross-departmental collaboration to enhance overall patient care experience.
- Maintained accurate electronic health records for improved patient care and compliance with privacy regulations.
Lead Coordinator/Assistant Manager
Natural Body Spa & Shop
Snellville, GA
05.2019 - 05.2020
- Coordinated spa appointments and services, optimizing client scheduling for seamless operations and satisfaction.
- Assisted in hiring, onboarding, and training of new employees, contributing to a cohesive team environment.
- Developed marketing materials to showcase available services, attracting new clientele.
- Resolved guest concerns promptly and professionally, promoting positive customer relations.
- Supervised daily spa operations, ensuring exceptional service quality and client satisfaction.
- Generated reports to track daily, weekly, and monthly spa performances.
- Managed front desk operations, ensuring efficient registration and check-in/check-out processes for all clients.
Education
High School Diploma -
Brookwood High School
Snellville, GA05-2016
Skills
- Multitasking effectively in fast-paced environments
- Direct communication skills
- Proactive problem-solving skills
- Organization and time management
- Maintaining accuracy and a high level of detail
- Service and product knowledge and implementation
- Insurance verification and preauthorizations
- Managing multiple provider schedules
- Managing desk operations
- Analytical skills
- HIPAA knowledge and practice
- EMA ehr systems
- Intergy systems
- Clearwave Inc Systems
- Shopify Seller portal
- Raintree Systems
- Zpay/Zirmed payment system
- Medical charge and ICD posting
- Millenium systems
- Process improvements
- Inventory management
Timeline
LEAD CHECKOUT & PATIENT COORDINATOR
Dermatology Center of Atlanta
09.2021 - 05.2025
OFFICE AND PATIENT COORDINATOR
Benchmark Physical Therapy
12.2020 - 09.2021
Lead Coordinator/Assistant Manager
Natural Body Spa & Shop
05.2019 - 05.2020
High School Diploma -
Brookwood High School