ARIEL CLINGAN
Professional Associate
WICHITA,KANSAS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Advanced College Prep courses
1
1
Accounting Internship NAF
Work History
E-Commerce Personal Shopper
Dillon's Grocery
WICHITA, United States
06.2021 - Current
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Received and stocked merchandise to general sales floor and e-commerce-specific shopping areas, complying with prescribed organization and planning policies.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Completed required paperwork, logs and other documentation according to internal policies to accurately track sales and product availability.
Payroll Clerk
Dillons
Wichita, KS
07.2020 - Current
- Developed and implemented payroll procedures to streamline workflow within MyTime payroll system.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained payroll information by calculating, collecting, and entering data.
- Created payroll, sales, overtime, and other informative reports to provide employer with necessary details to make educated business decisions.
- Tracked employee vacation, sick and personal time.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
Customer Service Desk Clerk
Dillons Grocery Store
Wichita, Kansas
06.2018 - Current
- Balance front-end operations at end of day
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained up-to-date knowledge of product and service changes.
- Calculated correct order totals, updated accounts and maintained detailed records for customer account management.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Cross-trained and provided backup support for organizational leadership and management.
Dog Caretaker
Wag, Rover
Wichita, Kansas
10.2017 - Current
- Developed trusting relationships over time through dedication
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Communicated professionally with pet owners via phone, email and text.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
File Clerk
Woolsey Operating
Wichita, Kansas
08.2017 - 06.2018
- Systematized scout cards for oil wells in proper order, tossed abandoned locations
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Optimized information gathering and presentations with implementation of practical filing system.
- Examined, categorized and sorted incoming documents.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
Education
BBA - Accounting
Wichita State University
Wichita 08.2017 - 06.2022
Associate of Science - Liberal Arts And General Studies
Butler Community College
Wichita 05.2017 - 05.2019
Skills
Product knowledge
Online ordering familiarity
Customer Relations
Product and service sales
Cash Handling
Store opening and closing
Dependable and Responsible
Clerical Support
Delivery management
Point of sale operation
Till counting
Self-Motivated
PPE Compliance
Financial Management
Bookkeeping
Data analysis
Payroll Processing
Month-end reports
Teamwork and Collaboration
Additional Information
- ACTIVITIES AND INTERESTS , Professional Edge Future Business Leaders of America (FBLA) National Honor Society AWARDS High Honor Roll, 2013-2020 Dean’s Honor Roll
Timeline
E-Commerce Personal Shopper
Dillon's Grocery
06.2021 - Current
Payroll Clerk
Dillons
07.2020 - Current
Customer Service Desk Clerk
Dillons Grocery Store
06.2018 - Current
Dog Caretaker
Wag, Rover
10.2017 - Current
BBA - Accounting
Wichita State University
08.2017 - 06.2022
File Clerk
Woolsey Operating
08.2017 - 06.2018
Associate of Science - Liberal Arts And General Studies
Butler Community College
05.2017 - 05.2019