Ariel Girten
Carthage,NC
Summary
Veterinary office coordinator bringing front-desk, scheduling, and clerical support experience from veterinary clinic settings. Coordinates 20+ appointments per day, 8+ surgery days per month, and 20+ supply orders per week while keeping records, logs, and client communication organized. Supports busy animal care teams by balancing patient flow with accurate daily administration.
Overview
17
17
years of professional experience
Work History
Family Caretaker
Self
Carthage, NC
01.2025 - Current
- Managed medication schedules, meal planning, and daily support activities with consistency and attention to detail.
- Maintained clear records for appointments, care instructions, and follow-up notes to support continuity.
- Communicated updates with family members and care providers to keep everyone aligned on changing needs.
- Handled grocery lists, supply checks, and household replenishment to keep essential items available.
Administrative
Central Monmouth Animal Hospital
Freehold, NJ
01.2023 - 04.2025
- Managed front desk communications for clients, directing calls, questions, and visit updates with professionalism.
- Maintained patient records, filing updates, and document organization to support daily office operations.
- Prepared treatment estimates, supporting clear communication between clients and clinical staff.
- Entered appointment details, client information, and visit notes into practice management systems.
- Coordinated reminder calls and follow-up messages to help clients stay informed about upcoming visits.
- Organized daily office supplies and maintained basic inventory levels for administrative needs.
- Transcribed client and appointment notes accurately from phone calls and in-person conversations.
- Handled incoming paperwork, routed forms, and kept administrative files current for staff access.
- Prepared client updates and printed materials for staff use during daily operations.
- Supported team workflows by keeping schedules, documents, and client information organized and accessible.
- Assisted with spreadsheet updates, data entry, and basic tracking in Microsoft Excel.
- Drafted routine correspondence, forms, and office documents using Microsoft Word and Publisher.
- Verified insurance details and collected needed information before appointments and procedures.
Administrative Assistant
FCS Adult Protective Services(Middlesex County)
Long Branch, NJ
06.2022 - 01.2023
- Tracked 15-20 case updates weekly to keep referrals, logs, and social worker assignments current.
- Handled 100+ client calls per day while directing concerns to the appropriate APS department.
- Screened incoming referrals and routed them to the intake coordinator for timely follow-up.
- Managed the social worker office schedule, coordinated appointments, and supported daily calendar coordination.
- Resolved client concerns through calm problem solving and de-escalation in a sensitive service setting.
- Processed supply orders and maintained registration, log, and social worker assignment records in Microsoft Word and Excel.
- Supported accounts payable, maintained the grants log, and shared monthly case statistics at team meetings.
Purchasing/Clerical Administrator
Cemtek Systems
Ocean, NJ
01.2018 - 03.2020
- Handled 15 customer and vendor inquiries daily while supporting purchasing and clerical requests.
- Processed purchase orders and coordinated material orders to fill requests from stock or external suppliers.
- Tracked incoming and outgoing parts to keep inventory records current and support timely fulfillment.
- Managed office supplies, maintained general records, and supported day-to-day administrative workflow.
- Answered phones, coordinated messages, and provided clear follow-up with vendors and customers.
- Prepared invoices, documents, and routine correspondence using Microsoft Word, Excel, PowerPoint, and Publisher.
Vet Technician
Banfield Pet Hospital
Ocean, NJ
01.2015 - 01.2020
- Supported 40 patients per shift during appointments and procedures.
- Assisted doctors during appointments and surgical procedures, supporting patient care and sterile workflow.
- Performed dental cleanings and monitored patient comfort throughout procedures.
- Managed client communication and appointment scheduling using veterinary practice management software and electronic medical records.
- Maintained records management, invoice processing, and insurance verification for accurate client billing.
- Organized and stocked pharmacy inventory to keep hospital supplies available for daily needs.
Clinic Administrative Assistant/Tech
Monmouth County SPCA Vogel Spay/Neuter Clinic
Eatontown, NJ
01.2016 - 01.2018
- Maintained 100% inventory accuracy by ordering office supplies and tracking clinic materials.
- Scheduled 50-100 spay/neuter appointments weekly for owned animals and coordinated shelter surgery days with visiting veterinarians.
- Tracked hoarding cases and medical foster-to-adopt pets, keeping case details organized for clinic follow-up.
- Supported the Medical Director and Vet Technician Supervisor with clerical tasks, including drug logs and daily administrative updates.
- Posted open positions online and assisted with hiring paperwork to support clinic staffing needs.
- Entered and organized clinic records in electronic systems to keep patient and administrative information current.
- Handled routine office coordination and communication tasks to keep daily clinic operations moving smoothly.
Vet Assistant/Pharmacy Technician
Oakhurst Veterinary Hospital
Oakhurst, NJ
01.2010 - 01.2018
- Assisted veterinarian during 12 surgical and non-surgical procedures daily, supporting smooth treatment flow and patient care.
- Scheduled 15 appointments daily and coordinated surgery calendars to keep daily operations organized.
- Answered phones and greeted clients professionally, handling inquiries and supporting clear front-desk communication.
- Supported bathing and boarding needs, contributing to patient comfort and reliable daily kennel care.
- Provided general veterinary assistant support across treatment and reception tasks, adapting to changing clinic priorities.
Adoption Manager
Monmouth County SPCA
Middletown, NJ
01.2014 - 01.2016
- Managed 40 adoptions per month while supporting placement workflows and adopter follow-up.
- Oversaw inventory control and adoption center supplies to keep daily operations stocked.
- Prepared weekly staff schedules and coordinated coverage for adoption center operations.
- Hired, supervised, coached, and trained animal welfare workers across the adoption center team.
- Delivered ongoing feedback and timely evaluations to support staff performance and accountability.
- Monitored safety compliance for staff and volunteers in a busy animal care environment.
- Addressed employee problems and grievances with a professional, solution-focused approach.
Outreach & Offsite Adoption Manager
Monmouth County SPCA
Eatontown, NJ
01.2010 - 01.2013
- Managed 12 cat and dog adoptions per month while coordinating off-site placement activities and in-store adoption flow.
- Coordinated 2 events per month and aligned logistics for off-site adoption activities.
- Scheduled Adoption Counselors for the off-site location and maintained coverage across employee shifts.
- Transported animals between locations to support adoptions and off-site placement operations.
- Supported in-store adoptions by coordinating animal availability, visitor flow, and adoption counselor coverage.
Education
Bachelor of Arts - Business - Fashion Merchandising
Montclair State University
01.2013
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Publisher
- Transcription
- Calendar coordination
- Appointment scheduling
- Client communication
- Records management
- Inventory control
- Client billing
- Treatment estimate preparation
- Veterinary practice management software
- Electronic medical records
- Insurance verification
- Appointment reminder systems
- Medical terminology
- Invoice processing
Timeline
Family Caretaker
Self
01.2025 - Current
Administrative
Central Monmouth Animal Hospital
01.2023 - 04.2025
Administrative Assistant
FCS Adult Protective Services(Middlesex County)
06.2022 - 01.2023
Purchasing/Clerical Administrator
Cemtek Systems
01.2018 - 03.2020
Clinic Administrative Assistant/Tech
Monmouth County SPCA Vogel Spay/Neuter Clinic
01.2016 - 01.2018
Vet Technician
Banfield Pet Hospital
01.2015 - 01.2020
Adoption Manager
Monmouth County SPCA
01.2014 - 01.2016
Vet Assistant/Pharmacy Technician
Oakhurst Veterinary Hospital
01.2010 - 01.2018
Outreach & Offsite Adoption Manager
Monmouth County SPCA
01.2010 - 01.2013
Bachelor of Arts - Business - Fashion Merchandising
Montclair State University