Ariel Kanaby
Durham,NC
Summary
More than 7 years experience in Property Management building a respectable portfolio maintaining approximately 100 properties, with over a year in Sales and Brand Management. Detail-oriented and organized, effective at managing personnel, property and special projects. Dedicated to achieving company goals and working closely with property owners and decision-makers for various needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Coordinator
Acorn + Oak Property Management
08.2022 - Current
- Vetting and assisting Potential Clients with their questions regarding our services and value.
- Kept detailed records of sales and customer information in CRM software, tracking deal progression, running CMAs, lead distribution among agents, and new client check ins.
- Research & development on software to help with Sales, CMAs, lead distribution, and online review tracking.
- Improved productivity by increasing customer communication, responding to feedback.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
The development of this role has allowed the company to better track lead intake and distribution among agents. The initial introduction meeting between prospective clients and the experienced Agent(s) holding this position allows for more dedicated time to educating clients, ensuring they are a good fit for the company/culture, and providing them with the applicable information regarding management.
Responsibilities in the Sales Coordinator role include, but are not limited to:
Property Manager
Acorn + Oak Property Management
05.2016 - Current
- Timely performance of services and providing excellent customer service.
- Document execution and proper organization set by expectation of the Company and Real Estate Commission
- In field duties include conducting property tours, routine property inspections, client meeting/walkthrough, and vendor appointments
- Representing Clients, with proper Representation, in event of legal proceedings
- Followed up on delinquent tenants and coordinated collection procedures.
- Business procurement through self-marketing
- Occasionally train new hired Agents
Bar and Restaurant Manager
West Park Tavern
05.2014 - 07.2016
- Developed unique events and special promotions to drive sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully trained and supervised staff.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Skills
- Business Development
- Tenant and Client Relations
- Property Management, Leasing, Sales
- Business Administration
- Database Management
- Maintenance Scheduling
- Vendor Management
- Contract Negotiation
- Tenant and Eviction Laws
- Fair Housing Mandates
- Coaching Skills
- Sales Reporting
- Customer Communication
- Managerial Skills
Accomplishments
2022 - Acorn of the Year
● This was awarded for exhibiting all of Acorn + Oaks 'Core Values' and being an exceptional team member.
2021 - Closer of the Year
● This was awarded for closing the most units in 2021 as a Property Manager.
Certification
- Licensed REALTOR®
- Broker-In-Charge Eligible
Timeline
Sales Coordinator
Acorn + Oak Property Management
08.2022 - Current
Property Manager
Acorn + Oak Property Management
05.2016 - Current
Bar and Restaurant Manager
West Park Tavern
05.2014 - 07.2016
- Licensed REALTOR®
- Broker-In-Charge Eligible
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