Ariel Love
Glendale Heights
Summary
Experienced with developing and delivering barista training programs tailored to individual and team needs. Utilizes effective communication and hands-on training methods to ensure skill mastery and consistency in service. Track record of fostering teamwork, improving operational efficiency, and maintaining high standards of customer service.
Overview
6
6
years of professional experience
Work History
Barista Trainer
Starbucks, Barista
Bloomingdale, IL
10.2025 - Current
- Developed and implemented training programs for new baristas, enhancing product knowledge and service skills.
- Monitored barista performance, providing constructive feedback to improve efficiency and customer satisfaction.
- Led team meetings to discuss operational challenges, fostering collaboration and best practices among staff.
- Streamlined beverage preparation processes, reducing wait times and improving overall workflow in busy environments.
Campus Postal and Mailroom Assistant
North Central College
Naperville, IL
10.2022 - 06.2025
- Coordinated timely distribution of mail and packages across campus facilities.
- Managed incoming correspondence, ensuring accurate sorting and routing to appropriate departments.
- Developed and implemented efficient filing system for tracking mailroom inventory and supplies.
- Trained new staff on mailroom procedures, promoting consistency in operations.
Student Affairs
North Central College
Naperville, IL
12.2020 - 05.2022
- Handling fines
- Answered phone calls
- Helping other employees around the office
- Printing information for the office
- Answering questions to the best of my knowledge
Switchboard Operator
North Central College
Naperville, IL
12.2020 - 05.2022
- Answering and redirecting phone calls to the right place
Campus Safety and Residence Life Front Desk
North Central College
Naperville, IL
08.2020 - 05.2022
- Fling paperwork
- Answered phone calls
- Lost and found
- Printing IDs
- Issuing out parking permits
- Handling tickets
- Working with students
- Answering housing questions to the best of my knowledge
- Answering parking questions to the best of my knowledge
Education
Bachelor of Arts - Psychology
North Central College
Naperville, IL01-2022
Bachelor of Arts - Psychology
Trinity Christian College
Palos Heights, IL01-2020
MBA - Business Administration
North Central College
Naperville, IL05-2026
Skills
- Coordinating telephone inquiries
- Records management
- Providing answers to situational queries
- Working with parking permits and tickets
- Facilitating communication with customers and families
- Job comprehension
- Good communication
- Hard worker
- Team worker
- Facilitating solutions for client needs
- Dedicated to teamwork
Involvement (Campus & Community)
North Central College, Cardinal First Program Assistant, Naperville, IL, 2021-08, 2022-05
Timeline
Barista Trainer
Starbucks, Barista
10.2025 - Current
Campus Postal and Mailroom Assistant
North Central College
10.2022 - 06.2025
Student Affairs
North Central College
12.2020 - 05.2022
Switchboard Operator
North Central College
12.2020 - 05.2022
Campus Safety and Residence Life Front Desk
North Central College
08.2020 - 05.2022
Bachelor of Arts - Psychology
Trinity Christian College
Bachelor of Arts - Psychology
North Central College
MBA - Business Administration
North Central College