Alaina Hardy
CA
Overview
11
11
years of professional experience
Work History
Store Associate
IN-N-OUT BURGER
La Verne, CA
01.2023 - Current
- Delivered exceptional customer service in a fast-paced, high-volume environment, ensuring a pleasant dining experience for all guests
- Efficiently managed front-line operations, including taking orders, handling cash transactions, and preparing food items according to company standards
- Maintained a clean and organized work area, adhering to strict food safety and hygiene guidelines
Resident Assistant
UNIVERSITY OF LA VERNE HOUSING AND RESIDENTIAL LIFE
La Verne, CA
01.2023 - Current
- Provided support and guidance to a community of 1,000 residents, fostering a safe and inclusive living environment
- Organized and facilitated social, educational, and wellness programs to promote community engagement and personal development
- Mediated conflicts between residents, ensuring timely and fair resolution while maintaining confidentiality
- Collaborated with university staff to enforce campus policies and respond to emergencies effectively
- Managed administrative tasks such as room inspections, maintenance requests, and incident reports
Guest Advocate
TARGET
La Verne, CA
01.2022 - 01.2024
- Process monetary transactions with cash, credit cards, gift certificates, coupons, and store credit
- Scan and bag all guest items efficiently, neatly, and in compliance with food safety standards
- Deliver easy and seamless service to all Order pick up, Drive up, and Registry guest
- Stock supplies during store open hours while remaining available for guest interactions
Behavior Technician
STEPPING STONES GROUP
La Verne, CA
01.2022 - 12.2022
- Implemented evidence-based interventions to support individuals with developmental disabilities, improving adaptive skills and reducing maladaptive behaviors
- Collected and analyzed behavioral data to assess progress, adapting treatment plans in collaboration with a multidisciplinary team to ensure personalized care
- Trained and guided family members and caregivers on behavioral strategies to ensure consistency and promote generalization of skills across different environments
Administration
WEST COVINA DENTAL & ORTHODONTICS
West Covina, CA
01.2022 - 12.2022
- Received and routed incoming calls as well as organized digital and physical filing systems
- Coordinated doctors’ schedules with patients’ schedules
- Collected and processed monthly payments
- Audited patient charts for treatment and payment discrepancies
Merchandise Cast Member
DISNEYLAND
Anaheim, CA
01.2019 - 12.2020
- Provide guest with a magical experience by asking lifestyle questions to recommend the best products for each guest
- Maintain a neat and organized store both on stage and backstage, ensuring product is clearly represented and available for replenishment
- Processed monetary transactions with cash, credit cards, gift certificates, coupons, and store credit
Administrative Assistant Aid
IMMACULATE HEART CATHOLIC CHURCH
Portland, OR
01.2014 - 12.2018
- Coordinated projects, managed schedules, and provided strategic input to support impactful funding recommendations
- Received and routed incoming calls as well as organized digital and physical filing systems
- Developed spreadsheets and PowerPoint presentations to create efficiency throughout the office
Education
Bachelor of Science - Psychology
University of La Verne
La Verne, CA01.2024
Skills
- Mac OS
- IOS
- Windows OS
- MS Office
- Google Docs
Timeline
Store Associate
IN-N-OUT BURGER
01.2023 - Current
Resident Assistant
UNIVERSITY OF LA VERNE HOUSING AND RESIDENTIAL LIFE
01.2023 - Current
Guest Advocate
TARGET
01.2022 - 01.2024
Behavior Technician
STEPPING STONES GROUP
01.2022 - 12.2022
Administration
WEST COVINA DENTAL & ORTHODONTICS
01.2022 - 12.2022
Merchandise Cast Member
DISNEYLAND
01.2019 - 12.2020
Administrative Assistant Aid
IMMACULATE HEART CATHOLIC CHURCH
01.2014 - 12.2018
Bachelor of Science - Psychology
University of La Verne