Arielle Duncan
Richland,WA
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers. Works well in teams and excellent communication skills. Fast to learn things, hard worker, and reliant.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Specimen Accessioner
Labcorp
Kennewick, WA
07.2024 - Current
- Improved specimen processing efficiency by accurately labeling and organizing samples.
- Continuously improved knowledge of industry best practices by attending relevant trainings and workshops.
- Contributed to quality control initiatives by identifying and reporting any discrepancies or errors in specimen handling.
- Mitigated potential errors by double-checking data entry, minimizing instances of incorrect test order submission or mislabeled specimens.
- Maintained a clean and organized work environment, adhering to safety protocols and standards.
- Safeguarded patient privacy through diligent adherence to HIPAA regulations during all stages of the accessioning process.
Member Contact Representative
Gesa
Richland, WA
02.2024 - 06.2024
- Built lasting relationships with clients through effective communication and attentive service.
- Exceeded performance targets consistently by prioritizing tasks and managing time effectively.
- Enhanced team productivity by collaborating on projects and sharing best practices with colleagues.
- Answered over Number calls per shift to meet fast-paced call center demands.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Exceeded monthly performance metrics consistently, contributing to the success of the call center operations.
TELLER
Stcu
Spokane, WA
01.2023 - 12.2023
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
Dental Assistant
Apple Valley Dental & Orthodontics
Spokane, WA
08.2022 - 12.2022
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Barista
Starbucks
Kennewick, WA
05.2021 - 08.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Shift Lead
McDonalds
Kennewick, WA
10.2018 - 05.2021
- Improved team efficiency by implementing new scheduling and task management strategies.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Education
High School Diploma -
Connell High School
Connell, WA06.2018
Skills
- Cash Handling
- Regulatory Compliance
- Drawer Balancing
- Customer Relationship Building
- Account Updating
- Safe Food Handling
- Health Code Compliance
- Food Preparation
- HIPAA compliance
- Patient confidentiality
- Clinical laboratory experience
- Workplace cleanliness
Certification
- RDA - Registered Dental Assistant
- BLS Certified
- Food Handlers
Timeline
Specimen Accessioner
Labcorp
07.2024 - Current
Member Contact Representative
Gesa
02.2024 - 06.2024
TELLER
Stcu
01.2023 - 12.2023
Dental Assistant
Apple Valley Dental & Orthodontics
08.2022 - 12.2022
Barista
Starbucks
05.2021 - 08.2022
Shift Lead
McDonalds
10.2018 - 05.2021
High School Diploma -
Connell High School