Arielle Efford
Vallejo,CA
Summary
Dynamic and results-oriented Hairstylist and Motel Manager with a proven track record at Self Employed Services and Justin Zeglar. Excelled in building client relationships and staff management, enhancing client retention and satisfaction. Skilled in cosmetology and effective communication, I transformed service delivery, achieving significant improvements in client satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Hairstylist
Self Employed Services
02.2018 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
Motel Manager
Justin Zeglar
05.2019 - 09.2021
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
- Managed daily operations for better customer service and increased revenue.
- Trained staff on best practices, enhancing overall motel performance and guest experience.
- Enhanced communication among team members by conducting regular meetings discussing updates, challenges faced during daily operations, and possible solutions.
Education
Benicia High School
Benicia, CAAssociate Science - Associate Science
Los Rio Community College
Sacramento, CASkills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Relationship building and management
- Schedule Management
- Customer Consultation
- Hair analysis
- Social Media Promotion
- Appointment Coordination
- Styling Tools
- Cuts for women
- Sales expertise
- Outstanding client retention
- Balayage technique
- Cosmetology
- Color principles
- Staff Management
- Hair maintenance expert
- Photoshoot hairstyling
- Knowledge of color space theory
- Relationship Building
- Cash Register Operation
- Facial Hair Removal
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Motel Manager
Justin Zeglar
05.2019 - 09.2021
Hairstylist
Self Employed Services
02.2018 - Current
Benicia High School
Associate Science - Associate Science
Los Rio Community College