Arielle Modlin
Buffalo Grove,IL
Summary
Having pursued a career in cosmetology, I am passionate in beautifying hair, skin and applying cosmetics. My goal as a cosmetologist is to constantly exercise and learn new techniques, efficiency, and master knowledge on all products that are in the workplace. A recent interest of mine is to use gentle and natural products on my clients, including but not limited to cosmetics and hair products. This will ensure that clients are feeling safe and confident with the service they are receiving. It is crucial to ensue the client is comfortable and has a memorable experience, every time. Providing benefits of products used and having a clear understanding of what your client is looking for in a style is key in building a successful client relationship. Acquiring knowledge about merchandise provides the ability to maintain and educate customers, as well as co-workers to recreate these looks. Based on previous work experience in retail, past opportunities have contributed to growth in sales skills, scheduling and organizational skille, and being able to assess customer's individual needs. Overall, being a licensed cosmetologist and retail experience has motivated me in being a knowledgeable, friendly, and reliable stylist. I believe I can apply these skills in many fields that involve customer service, having had many years of experience in performing services and having everyday interactions with clients via appointment scheduling and in-person services.
Overview
17
17
years of professional experience
Work History
Salon Owner and Hairstylist
Artistry Hair Studio
06.2020 - Current
- Maintaining the salon suite space, I work independently as a hairstylist renting a salon suite to take existing and new clientele for hair services such as color, cuts, keratins and styling
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
- Scheduling appointments for clients via text and call, or social media platforms
- Maintained daily, monthly, and quarterly records of costs and revenue.
- Consulted with customers to assess needs and propose optimal solutions.
- Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
- Oversaw the maintenance of salon equipment to ensure optimal functionality while minimizing downtime due to repairs.
- Maintained detailed client records to track preferences, providing personalized experiences during each visit.
- Conducted market research to stay current with industry trends, incorporating popular styles into salon offerings regularly.
Marketing and Web Design
Marking Specialists Group
01.2012 - Current
- At Marking Specialists Group, my position requires me to come up with different marketing strategies, and I am the primary web designer of the company’s website
- My tasks include updating the website weekly, composing e-mail newsletters with Constant Contact, brochure designs and layouts, and teaming up with the sales team to appeal to potential new and existing customers that make purchase orders for the company
- It is my job to constantly update and improve the overall presentation of the business.
Hair Stylist
Scissors Edge
05.2017 - 06.2020
- I keep track of my daily goals in services, retail and upgrades
- I perform mostly color services, blowdries, keratin treatments, and haircuts
- Assist with reception/phone calls for appointments when available so co-workers can take their breaks
- I continue to market myself via social media and word of mouth, and am committed to keeping my station and tools sanitized and ready for each client in my chair
- Discuss and sell products to clients that they can use to maintain their look outside of the salon.
- Responsibilities include taking walk in clients as well as regular appointments for my existing clientele
- Making clients feel comfortable by providing beverages prior to service, and making them satisfied with the outcome of their new look with a proper consultation and being aware of different hair types, and what is suitable based on the client’s lifestyle and overall appearance
- Other responsibilities include taking educational classes in cut and color, keeping a clean work environment, sterilizing tools, and assisting other stylists when necessary.
Hair Stylist and Make-up Artist
Escape 2 Salon & Spa
09.2016 - 06.2017
- I am responsible for bringing in clients, through our promotions and my own marketing via social media or word of mouth
- I specialize in color, haircuts, blowdries and keratin treatments
- I offer make-up services using Nouba and Grafton cosmetic lines, which we also sell as retail in the store
- As a stylist, I try to recommend the best products that suit my client’s hair and cosmetic needs, while also making suggestions for upgrades in terms of color or chemical treatments such as keratin
- When I am not taking clients, I am answering the phone and making appointments for the salon or my clientele at the desk
- I also am fully trained on an Excel based software to check-out clients after their services and view their history/profile for future appointments
- I keep my work station clean and sanitized, and make sure that the retail area looks organized.
Hair Stylist and Make-up Artist
ULTA Beauty in Deerfield, Illinois
01.2015 - 09.2016
- Taking my clientele by appointment in the salon department of the store, and accepting walk-ins when available
- Specialized services include cut, color, waxing and make-up services that are tailored based on a thorough client consultation prior to each service
- When appointments are not scheduled, stylists are on the floor assisting customers in testing hair, skin and cosmetic products in order to make sales
- Sales are commission based with greater incentives depending on current promotions in the company
- Customers are also converted to make appointments in the salon
- Responsibilities also include sanitation and keeping personal tools and instruments clean in the salon.
Hair Stylist
Hair Cuttery in Skokie, Illinois
06.2014 - 11.2015
- Responsibilities at the Hair Cuttery include accepting all walk in clients as well as regular clientele that have appointments
- Specializing in cut, color, blowdries, upstyles and waxing
- It is a stylist’s requirement to educate clients on all products used, and to make appropriate recommendations for each individual client in the chair
- Maintaining a clean, comfortable environment and sterilizing tools between clients is a must
- Other responsibilities include taking educational classes every few months regarding new techniques and products for hair styling and color.
Assistant Stylist
Jstrand in Highwood, Illinois
12.2013 - 07.2014
- From Tuesday through Saturday I ensure clients are checked in, offer them shampoos and beverages, sanitize styling tools of my own and other stylists, clean towels, retail products, blow dry color clients, sweep and maintain the salon’s cleanliness throughout the day
- When the salon has time, I bring in my own clients and models for cut, color, blow dries and formal upstyles.
Style Consultant
Metropark in Northbrook, Illinois
08.2009 - 06.2011
- Responsibilities as a style consultant was to personally consult each store customer that was browsing or trying on merchandise, mainly focusing on suiting customers with the right wash, distress, cut, length, and brand of premium denim
- Also, fitting room control including counting garments and recovering them for loss prevention purposes
- As well as working the register for transactions and returns, I specifically maintained visual aesthetics of each display in jewelry cases, men and women's layout tables, and mannequin displays.
Sales Associate
Hot Topic in Vernon Hills, Illinois
03.2008 - 08.2010
- As a sales associate at Hot Topic it was my job to greet and inform customers of sales promotions at the store location
- Part of my job was to make sure customers could easily locate items they came in to look for or try on, and would be standing by in fitting room control
- I would construct men, women's, shoes, electronic media, body jewelry cases, two-ways, and accessory walls to display new styles of the season
- I would distribute and organize in store shipment, and assisted customers in HT+1 (in store) orders, and signing up for frequent buyer accounts with our store.
Barista
Starbucks in Deerfield, Illinois
02.2007 - 01.2009
- I was a barista, taking custom orders for hot and cold Starbucks beverages
- When I was not keeping the cafe spotless and greeting customers in the store, I would allow customers to sample pastries and coffee in the store
- In addition, I would help customers choose the right automatic coffee machine or espresso appliances to satisfy their personal needs.
Education
Cosmetology License -
Paul Mitchell the School of Chicago
12.2013
Associate's Degree, Art & Design Major -
Columbia College Chicago
01.2012
General education, Diploma -
Highland Park High School
01.2010
Skills
Organizational skills in scheduling appointments for customers via text, call, e-mail or social media platforms
My strengths include my communication skills with customers in discussing their needs, desired outcomes, potential challenges, and goals, which I feel confident can apply to planning their travels, activities and schedules they would require for their trips
Finding solutions for customers with providing alternatives in scheduling, I believe I can apply my experience with my customer service in the beauty industry to a different field in travel, which is something I am also passionate about
I have been required in my field to maintain time management skills, and communicating any changes ahead of time with customers, or accommodating clients to make any changes in the length of a service/confirm their appointments Due to the scheduling of clients back to back in my schedule, I am confident in my ability to manage my time efficiently
Personal Information
• Date of Birth: 08/30/91
References
- Cliff, Owner of Marking Specialists Group
- Zoran, Owner at Escape2 Salon and Spa, 847.446.7808
- Mone, Manager at ULTA Beauty, 847.770.3215
- Natalia, Manager at ULTA Beauty, 847.609.5688
- Joy Kanelos, Manager at Hair Cuttery, 773.503.6705
- Shelly Cohen, Owner at Scissor’s Edge, 847.708.8789
- Alby Geist, Manager at Hot Topic, 847.508.3609
Timeline
Salon Owner and Hairstylist
Artistry Hair Studio
06.2020 - Current
Hair Stylist
Scissors Edge
05.2017 - 06.2020
Hair Stylist and Make-up Artist
Escape 2 Salon & Spa
09.2016 - 06.2017
Hair Stylist and Make-up Artist
ULTA Beauty in Deerfield, Illinois
01.2015 - 09.2016
Hair Stylist
Hair Cuttery in Skokie, Illinois
06.2014 - 11.2015
Assistant Stylist
Jstrand in Highwood, Illinois
12.2013 - 07.2014
Marketing and Web Design
Marking Specialists Group
01.2012 - Current
Style Consultant
Metropark in Northbrook, Illinois
08.2009 - 06.2011
Sales Associate
Hot Topic in Vernon Hills, Illinois
03.2008 - 08.2010
Barista
Starbucks in Deerfield, Illinois
02.2007 - 01.2009
Cosmetology License -
Paul Mitchell the School of Chicago
Associate's Degree, Art & Design Major -
Columbia College Chicago
General education, Diploma -
Highland Park High School