Arie’yana Pretty
FAIRFAX,VA
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2027
2027
years of professional experience
Work History
Front Desk Receptionist
Your Dogs Best Friends
Alexandria, Virginia
03.2026 - Current
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Answered phone calls and scheduled dog care appointments
- Checked in and checked out dogs with owners
- Handled payments and processed front desk transactions
- Recorded pet information and client details in files
- Relayed care updates between staff and pet owners
- Kept the lobby organized and welcoming to ensure comfort for clients and their pets. and maintained welcoming reception space
Dog Walker
Your Dogs Best Friends
Alexandria, VA
01.2024 - Current
- Walked dogs for neighborhood clients through Your Dogs Best Friends service routes.
- Walked dogs on leash, observing all safety precautions and following commands from owners.
- Monitored dogs throughout walks to avoid obstacles, dangerous situations, and confrontations with other problematic dogs.
- Monitored dog behavior and adjusted pace for safety.
- Built trust with pets and clients through consistent care.
- Secured leashes, harnesses, and collars before each outing.
- Cleaned up waste during walks and maintained tidy public areas.
- Scheduled dog walking services and collected payments from pet owners.
- Reported dog behavior issues and medical concerns to owner for prompt resolution.
- Maintained records of each walk including time, distance, duration, notes about the dog's behavior.
Sales Associate
Your Dogs Best Friends
Alexandria, VA
03.2022 - 08.2024
- Assisted dog owners with product selection and pet care questions at Your Dogs Best Friends.
- Recommended food, toys, and accessories based on customer needs and pet preferences.
- Helped customers find specific products, answered questions, and offered product advice.
- Upsold additional items based on customer interests and needs.
- Processed sales transactions and handled cash register duties with accuracy.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Restocked shelves and organized merchandise displays throughout the store.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
Childcare Provider
XSport Fitness
Fairfax, Virginia
11.2021 - 02.2022
- Supervised children in XSport Fitness childcare play area
- Monitored playroom safety and followed facility childcare rules
- Encouraged positive interactions between children by providing supervision at all times.
- Comforted children and redirected behavior with calm guidance
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Communicated child needs and concerns to parents and staff
- Sanitized toys, surfaces, and shared childcare equipment
Lifeguard
American pools
Fairfax, Virginia
05.2021 - 09.2021
- Monitored swimmers at American Pools facilities and enforced pool safety rules.
- Scanned water surfaces and deck areas for hazards and distressed swimmers.
- Inspected pool areas, ladders, and equipment for safety concerns.
- Enforced all safety regulations and posted rules for patrons.
- Communicated safety instructions to guests and supported pool operations.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Documented incidents, maintenance issues, and safety concerns for supervisors.
- Cleaned, brushed and vacuumed pool to keep clean.
Education
Hayfield Secondary School
Alexandria, VASkills
- Front desk operations
- Appointment scheduling
- Payment processing
- Call routing
- Customer service
- Attention to detail
- Time management
- Problem solving
- Effective communication
Timeline
Front Desk Receptionist
Your Dogs Best Friends
03.2026 - Current
Dog Walker
Your Dogs Best Friends
01.2024 - Current
Sales Associate
Your Dogs Best Friends
03.2022 - 08.2024
Childcare Provider
XSport Fitness
11.2021 - 02.2022
Lifeguard
American pools
05.2021 - 09.2021
Hayfield Secondary School