Arika DuBose
The Bronx,NY
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate/Customer Service Representative
Rite Aid
07.2017 - 01.2018
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
FTP Care Taker
Parks Department
07.2015 - 10.2015
- Maintained a clean work environment by diligently removing excess joint compound and debris during the taping process.
- Carried tools and materials to job site and set up scaffolding properly.
- Accurately read, understood and carried out written instructions.
- Handled all taping and finishing of plasterboard to interiors of buildings.
Security Officer
Allied Barton
02.2013 - 03.2015
- Investigated suspicious activities and persons to maintain security of premises.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Monitored CCTV cameras and alarm systems for security breaches.
Call Center Representative
311
02.2013 - 03.2013
- Collaborated with team members to share best practices and improve overall team performance in meeting targets.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Promptly responded to inquiries and requests from prospective customers.
- Boosted customer service satisfaction ratings through consistent quality control.
Education
High School Diploma -
A.E Stevenson
The Bronx, NY01.2001
Skills
- POS System Operation
- Brand Promotion
- Customer Service
- Sales Strategies
- Cash Register Operation
- Cleaning techniques
- Security Practices
- Merchandise Receiving and Handling
- Listening Skills
- Attention to Detail
- Staff Support
- Loss Prevention
- Reliable and Responsible
Timeline
Sales Associate/Customer Service Representative
Rite Aid
07.2017 - 01.2018
FTP Care Taker
Parks Department
07.2015 - 10.2015
Security Officer
Allied Barton
02.2013 - 03.2015
Call Center Representative
311
02.2013 - 03.2013
High School Diploma -
A.E Stevenson