ARION HAYES
13500 Chenal PKWY, APT 502,AR
Summary
Highly organized individual with experience in stocking and merchandising in retail settings. Skilled in prioritizing tasks, problem-solving, and customer service and thrives in fast-paced and dynamic environments. Proficient in Microsoft Office Suite and Hyperspace-Epic, with a keen eye for detail in stocking and replenishing products. Known for improving customer satisfaction and efficiently handling merchandise.
Overview
3
3
years of professional experience
Work History
Access Coordinator
UAMS
04.2025 - Current
- Greeted and assisted patients with check-in procedures.
- Developed strong working relationships with colleagues across multiple departments through effective collaboration on shared initiatives or projects impacting patient access operations.
- Provided exceptional customer service to patients, families, and referring providers, fostering positive relationships.
- Organized patient records and database to facilitate information storage and retrieval.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
Access Patient Representative
ARKANSAS CHILDRENS HOSPITAL
11.2023 - 03.2025
- Utilize empathy and patience when interacting with patients and their families to ensure a positive experience during the registration process
- Providing exceptional customer service to patients and families to ensure a positive experience during their time in Arkansas Children's Hospital
- Ensure accurate collection of patient demographic and insurance information to expedite the billing process and minimize errors
- Optimize patient appointment scheduling by analyzing clinic notes, referrals, and patient influx data to anticipate demand and ensure efficient utilization of clinic resources at Arkansas Children's Hospital
- Implement strategies to enhance patient discharge processes, including providing patients and families with comprehensive post-discharge instructions, follow-up care plans, and resources for continued support and recovery, ensuring a smooth transition out of Arkansas Children's Hospital and promoting positive health outcomes for Patient Access Representative 1 at Arkansas Children's Hospital
- Implement innovative technology solutions to streamline patient check-in and out processes, such as self-service kiosks or mobile check-in options, enhancing efficiency and patient experience at Arkansas Children's Hospital
Sales Associate
VICTORIA'S SECRET
05.2023 - 09.2023
- Operating cash register and POS to handle purchases, refunds, and exchanges for customers
- Met merchandising standards by keeping store stocked and products faced
- Performed cleaning tasks, keeping store neat and organized
- Greeted customers warmly and helped
- Engaged with guests to understand and anticipate customer service needs
- Helped customers find and select products
- Tagged new merchandise for sale and updated signs
- Supported loss prevention by helping identify theft
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
Overnight Stocking Associate
WALMART
09.2022 - 11.2022
- Stocked and neatly arranged items on shelves
- Maintained store aesthetic by organizing merchandise and creating attractive displays
- Examined and inspected stock items for wear and defects, reported any damage to supervisors
- Stocked shelves, racks, and cases with new or transferred merchandise
- Followed all safety guidelines to prevent accidents and injuries
Education
LITTLE ROCK CENTRAL HIGH SCHOOL
Little Rock, AR05.2021
THE SALON PROFESSIONAL ACADEMY
Sherwood, AR04.2022
Skills
- Product and Service Sales
- Customer Service
- Microsoft Word
- Microsoft PowerPoint
- Moving Merchandise
- Stocking and Replenishing
- Microsoft Excel
- Hyperspace- Epic
Timeline
Access Coordinator
UAMS
04.2025 - Current
Access Patient Representative
ARKANSAS CHILDRENS HOSPITAL
11.2023 - 03.2025
Sales Associate
VICTORIA'S SECRET
05.2023 - 09.2023
Overnight Stocking Associate
WALMART
09.2022 - 11.2022
THE SALON PROFESSIONAL ACADEMY
LITTLE ROCK CENTRAL HIGH SCHOOL
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