Arisbeth Ventura
Florence Prime Diner
NewYork,NY
2
Languages
4
years of professional experience
Customer focused and result driven professional with strong experience in customer service, sales, and relationship building. Skilled at creating positive customer experiences, understanding individual needs, resolving concerns, and identifying opportunities to drive sales and business growth. Known for strong communication, problem-solving, and the ability to build genuine rapport with customers and team members. Adaptable, motivated, and committed to delivering exceptional service while consistently meeting and exceeding business goals.
Work History
Server
2 Years 9 Months- Provide exceptional customer service, ensuring a positive dining experience for patrons.
- Recommend daily specials and menu items to increase sales and enhance guest experience.
- Open and close the restaurant, including cleaning, stocking, and preparation duties.
- Greet guests promptly and ensure customers feel comfortable and attended to throughout service.
- Collaborate with coworkers and kitchen staff to improve workflow and provide efficient service.
- Maintain cleanliness and organization of dining areas to ensure a welcoming environment.
Front Desk Associate
5 Months- Answered phone professionally and courteously and use proper phone greeting techniques.
- Maintained cleanliness of the front desk area and lobby for a welcoming atmosphere.
- Processed payments with accuracy using cash registers, credit card machines, and POS systems.
- Greeted guests in a professional and friendly manner, ensuring their needs were met.
- Handled customer feedback positively by addressing concerns in a timely manner.
Front Desk Receptionist / Teachers Assistant
1 Month- Scheduled, coordinated and confirmed appointments and meetings.
- Welcomed customers with friendly greetings, answered general questions, gathered nature of visit and directed to specific offices.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Assisted in maintaining an engaging and supportive educational environment by promoting discipline and cooperation.
Education
In progress
High School Diploma
Skills
Customer Service & Guest Relations.
Cash Handling & Payment Processing
Appointment Scheduling & Coordination
Professional & Friendly Demeanor
Maintaining Clean & Welcoming Environment
Conflict Resolution
Sales & Upselling
LANGUAGES
English- Fluent
Spanish- Fluent
Timeline
Server
Florence Prime Diner
01.2024 - CurrentRead More
Front Desk Associate
Blink Fitness
11.2023 - 04.2024Read More
Front Desk Receptionist / Teachers Assistant
SYEP
07.2022 - 08.2022Read More
Forest Hills High School
High School Diploma
Read More
Borough of Manhattan Community College
Read More