Aris E. Alvarado
Mansfield,USA
Summary
Dynamic National Account Manager with a robust background in client relationship management, project leadership, and property management. Known for adaptability, critical decision-making, and proactive problem-solving, with a proven ability to drive growth and achieve organizational goals. Brings a wealth of experience from property management and claims research enhancing service delivery and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
National Account Manager
The Flying Locksmiths
06.2024 - Current
- Client Relations: Manage client relationships across the Northeast, providing tailored security solutions and driving client retention
- Business Development: Strengthen partnerships with high-revenue clients, identifying and capitalizing on new business opportunities
- Operational Coordination: Coordinate with branches to ensure seamless service delivery and enhanced client satisfaction
- Expansion Initiatives: Lead outreach efforts to expand service offerings across various branches, leveraging existing client base to drive growth
Group Leader
YMCA
10.2023 - 08.2024
- Fundraising Support: Assisted in fundraising initiatives to support YMCA programs, contributing to community engagement
- Interpersonal Development: Developed strong relationships with youth and parents through effective communication and leadership in a youth-centered environment
- Group Leader: Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
Temp - Claims Research Specialist
State National Insurance
01.2024 - 06.2024
- Process Optimization: Implemented a claims checklist, reducing submission errors by 20%
- Customer Satisfaction: Enhanced customer satisfaction by 15% through efficient handling of inquiries
- Compliance: Maintained a 100% compliance rate with state regulations and company policies, ensuring timely and accurate claim resolution
Assistant Property Manager / Leasing Consultant
Alpha Barnes Real Estate
01.2018 - 06.2021
- Property and Tenant Relations: Managed tenant relations, addressing issues promptly to enhance satisfaction and increase retention rates
- Revenue Optimization: Streamlined collections, improving property profitability, and achieved high occupancy rates (97% in Phase II and 98% in Phase I)
- Operational Oversight: Conducted move-out inspections, identified repair needs, and managed coordination with maintenance teams, maintaining property standards
- Client Management: Built strong rapport with tenants and vendors, ensuring effective communication and fostering a supportive community environment
Education
Some College (No Degree) - Fashion Marketing
Wade College
Dallas, TXSkills
- Client Relationship Management
- Advanced Computer Proficiency
- Project Coordination
- Data Analysis and Report Writing
- Strategic Planning
Certification
- Life & Health Insurance License
- Adjusters License
- State Farm and Allstate Auto Certifications
Timeline
National Account Manager
The Flying Locksmiths
06.2024 - Current
Temp - Claims Research Specialist
State National Insurance
01.2024 - 06.2024
Group Leader
YMCA
10.2023 - 08.2024
Assistant Property Manager / Leasing Consultant
Alpha Barnes Real Estate
01.2018 - 06.2021
Some College (No Degree) - Fashion Marketing
Wade College
- Life & Health Insurance License
- Adjusters License
- State Farm and Allstate Auto Certifications
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