Arislaidy De Jesus
Brooklyn,NY
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Devoted to giving every client a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Patient Care Coordinator
Incare Home Healthcare
Brooklyn, NY
08.2017 - 12.2023
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Arranged companion services for client's dining, entertainment, sightseeing tours, theater tickets, and sporting events reservations.
- Responded promptly to all client's and staff's inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Developed and managed aides' schedules.
Patient Care Coordinator
True Care Home Health Care
Brooklyn, NY
04.2016 - 08.2017
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Responded promptly to all client's and staff's inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Developed and managed aides' schedules.
Lead Crew Member
Worldwide Flight Services
JFK airport, NY
06.2014 - 06.2016
- Greeted customers and provided ticketing assistance.
- Made public announcements and coordinated passenger aircraft boarding/deplaning in the gate area.
- Assisted with customer inquiries regarding flight information, baggage policies, and seating arrangements.
- Processed payments for tickets and checked passengers in for their flights.
- Resolved customer complaints by providing prompt and courteous service.
Education
Associate of Arts - Liberal Arts
Kingsborough Community College
01.2014
Skills
- Fluent in Spanish
- Self-motivated
- Conflict resolution
- Extremely organized
- Calm under pressure
- Quick learner
- Computer proficient
- Highly detail-oriented
Timeline
Patient Care Coordinator
Incare Home Healthcare
08.2017 - 12.2023
Patient Care Coordinator
True Care Home Health Care
04.2016 - 08.2017
Lead Crew Member
Worldwide Flight Services
06.2014 - 06.2016
Associate of Arts - Liberal Arts
Kingsborough Community College
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