Arithza Martinez
Clayton,NC
Summary
Proven culinary professional with a strong background in fast-paced environments, notably at Biscuitville. Excelled in cooking, food preparation, and maintaining high standards of cleanliness, while fostering teamwork and mentoring junior staff. Demonstrated exceptional customer service and problem-solving skills, enhancing dining experiences and operational efficiency. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.
Overview
1
1
year of professional experience
Work History
Server
RaRamen
Clayton, North Carolina
09.2024 - Current
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Cook
Biscuitville
04.2024 - 09.2024
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Communicated closely with servers to fully understand special orders for customers.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Sandwich Artist
Subway
01.2024 - 03.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Drive-Thru Cashier
Hwy 55 Burgers Shakes & Fries
06.2023 - 10.2023
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Developed strong communication skills while interacting with diverse clientele daily.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
Education
No Degree -
Penn Foster Career School
Scranton, PA12.2025
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Food Preparation
- Frying
- Food presentation
- Grilling
- Portion Control
Accomplishments
- Supervised team of 5 staff members.
Languages
Spanish
Professional Working
Timeline
Server
RaRamen
09.2024 - Current
Cook
Biscuitville
04.2024 - 09.2024
Sandwich Artist
Subway
01.2024 - 03.2024
Drive-Thru Cashier
Hwy 55 Burgers Shakes & Fries
06.2023 - 10.2023
No Degree -
Penn Foster Career School