Ariyah Davis
East Hartford,CT
Summary
Proven Manager at McDonald's, adept in team leadership and complex problem-solving, significantly enhanced customer satisfaction and team performance. Expert in multitasking and active listening, I spearheaded initiatives that improved business outcomes and fostered strong relationships with customers and suppliers, driving operational excellence without exceeding a 55-word limit.
Overview
2
2
years of professional experience
Work History
Manager
Mcdonalds
04.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Training employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
Education
Occupational Therapy Assistant
Manchester Community College
ManchesterConnecticut IB Academy
East Hartford, CT05.2022
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer Service
- Decision-Making
- Positive Attitude
- Attention to Detail
- Adaptability and Flexibility
- Multitasking
- Organizational Skills
- Active Listening
Timeline
Manager
Mcdonalds
04.2022 - Current
Occupational Therapy Assistant
Manchester Community College
Connecticut IB Academy