Arizona Walker
Rogers,MN
Summary
Hardworking Shift Leader gifted at reviewing team tasks to ensure quality and acknowledgment of excellence. Engaging and personable coach and employee trainer successful at maximizing team productivity and relationships. Fosters and maintains positive customer relationships and memorable customer experiences. Consistently recognized for hard work, attention to detail, and goal achievement.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
03.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Accomplished daily/weekly inventory tasks in a timely and efficient matter
- Preformed change orders and followed cash exchange procedures with the courier
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Provided "above and beyond" customer service to ensure returning/continued business
Switch and Relay Tester
CIT Relay And Switch
07.2021 - 02.2022
- Followed routine procedures to test switches and relays
- Maintained quality control for pieces
- Completed paperwork to report faulty switches and relays
- Accomplished regular inventory and warehouse organization
Cashier
Goodwill
07.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise on sales floor
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Arts - Liberal Arts And General Studies
Arizona State University
Tempe, AZ05.2027
High School Diploma -
Rogers Senior High School
Rogers, MN06.2022
Skills
- Cash Handling Expertise
- Revenue Quotas
- Training new and existing employees
- Financial Management
- Staff Management
- Time management and meeting strict deadlines
- Inventory
- Conflict Resolution Techniques
- Exemplary customer service/connection
Timeline
Shift Supervisor
Starbucks
03.2022 - Current
Switch and Relay Tester
CIT Relay And Switch
07.2021 - 02.2022
Cashier
Goodwill
07.2020 - 06.2021
Associate of Arts - Liberal Arts And General Studies
Arizona State University
High School Diploma -
Rogers Senior High School