Arlene Briseno
Houston ,Texas
Summary
Proven track record in customer service and cash handling, honed at Journeys Kids and Grimaldi's Coal Brick Oven Pizzeria. Excelled in multitasking and fostering team collaboration, significantly enhancing customer satisfaction. Demonstrates exceptional problem-solving abilities and reliability, ensuring smooth operational flow and repeat business.
Overview
2
2
years of professional experience
Work History
Sales Associate
Journeys Kids
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Restaurant Hostess
Grimaldi's Coal Brick Oven Pizzeria
11.2023 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Integrated Science
Claremont McKenna College
Claremont, CAHigh School Diploma -
Yes Prep West
Houston, TX06.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Exceptional customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Accomplishments
- Exceeded monthly quota number times.
Timeline
Restaurant Hostess
Grimaldi's Coal Brick Oven Pizzeria
11.2023 - 08.2024
Sales Associate
Journeys Kids
10.2022 - Current
Integrated Science
Claremont McKenna College
High School Diploma -
Yes Prep West
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