ARLENE CABRERA
West Palm Beach
Summary
Dedicated Chiropractic Assistant with strong skills in patient education, appointment scheduling, and data entry efficiency. Committed to enhancing patient satisfaction and optimizing clinic operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
CITADEL CHIROPRACTIC CENTER
660 W. BOYNTON BEACH BLVD. BOYNTON BEACH, FL 33426
11.2015 - Current
- Assisted in patient intake and documentation, ensuring accurate record-keeping for chiropractic services.
- Coordinated scheduling for patient appointments, optimizing clinic workflow and reducing wait times.
- Educated patients on treatment plans, improving understanding and adherence to chiropractic care protocols.
- Managed office supplies and inventory, streamlining procurement processes to maintain clinic efficiency.
- Implemented improvements in patient follow-up processes, enhancing overall patient satisfaction and engagement.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using ECLIPSE and checked information for accuracy.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
MEDICAL ASSISTANT DIPLOMA - MEDICAL ASSISTANT TECHNICIAN
FLORIDA CAREER COLLEGE
Boynton Beach, FL09-2015
Skills
- Telephone etiquette
- Appointment scheduling
- Scheduling appointments management
- Data entry efficiency
- Patient flow management
- Patient care
- Payment collection
- Professionalism and ethics
- Electronic health records handling
- Patient education
- Organizational skills development
- Therapy delivery
- Electric muscle stimulation
- Chiropractic therapy
- Data entry
- EMR / EHR
- Patient registration
- Examination preparation
Certification
- Licensed CERTIFIED CHIROPRACTIC PHYSICIAN ASSISTSNT - 3/2026-3/2028
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Chiropractic Assistant
CITADEL CHIROPRACTIC CENTER
11.2015 - Current
MEDICAL ASSISTANT DIPLOMA - MEDICAL ASSISTANT TECHNICIAN
FLORIDA CAREER COLLEGE