Summary
Work History
Education
Skills
Timeline
Generic

Arlene Diaz

Kingsville,TX

Summary

Dynamic sales associate with proven customer service and problem-solving skills at Walmart. Successfully built lasting customer relationships, enhancing repeat business. Demonstrated teamwork and time management by training new staff and efficiently handling cash transactions. Committed to maintaining a positive shopping experience while managing high-stress situations effectively.

Work History

Sales Associate

Walmart
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.

Cashier

Lowes
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Childcare Provider

Campfire
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.

Education

Medical Billing And Coding

DeVry University
Illinois City, IL

High School Diploma -

Alice High School
Alice, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Walmart

Cashier

Lowes

Childcare Provider

Campfire

Medical Billing And Coding

DeVry University

High School Diploma -

Alice High School

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