Arlene Wasson
Port Orchard,WA
Summary
Dynamic leader with a proven track record in staff management and strategic planning, particularly at Lehigh Outfitters. Demonstrated excellence in business development and employee onboarding while leveraging strong communication skills. Achieved high project success rates through enhanced team agility and performance optimization. An expert in business administration, consistently surpassing organizational targets.
Overview
27
27
years of professional experience
Work History
Manager
Lehigh Outfitters
Bremerton, WA
07.2017 - Current
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
- Set and managed schedules to provide proper coverage to required areas, and meet customer service demands.
- Demonstrated new products, procedures, and techniques to employees.
- Cross-trained existing employees to maximize team agility and performance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Identified and qualified customer needs, and negotiated and closed profitable projects with a high success rate.
Sales Associate
Dick's Sporting Goods
Silverdale, WA
08.2016 - 04.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
Recruiter
US Navy Reserves
Lemoore, CA
09.2002 - 09.2004
- Generated a specific candidate pool for career opportunities through the strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
- Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
- Maintained a filing system of current, prospective, and future positions.
- Evaluated the strengths and weaknesses of candidates through effective screening processes.
- Operated and maintained applicant tracking and candidate management systems.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics, and other variables.
Aircaraft Mechanic
US Navy Department
PT Mugu, CA
01.1998 - 05.2002
- Calibrated and maintained aircraft tools and equipment, ensuring accuracy and reliability in repairs.
- Performed time compliance technical orders and service instructions to install structural components.
- Tested mechanical units to ensure proper performance.
- Updated maintenance and repair logs according to services performed and submitted reports to supervisors for review.
- Maintained a clean work area in order to adhere to safety protocols.
- Documented all maintenance and repair actions, maintaining accurate records for each aircraft serviced.
- Completed flightline, hangar maintenance and repairs on assigned aircraft.
- Collaborated with other technicians to diagnose complex malfunctions.
Education
Certification - Medical Coding And Billing
Penn Foster Career School
Scranton, PA01.2018
Associate of Arts - General Studies
Hawaii Pacific University
Honolulu, HI08.2016
High School Diploma -
Flowing Wells High School
Tucson, AZ05.1996
Skills
- Staff Management
- Strategic Planning
- Business administration
- Business planning
- Verbal and written communication
- Business Development
- Employee onboarding
References
References available upon request.
Timeline
Manager
Lehigh Outfitters
07.2017 - Current
Sales Associate
Dick's Sporting Goods
08.2016 - 04.2017
Recruiter
US Navy Reserves
09.2002 - 09.2004
Aircaraft Mechanic
US Navy Department
01.1998 - 05.2002
Certification - Medical Coding And Billing
Penn Foster Career School
Associate of Arts - General Studies
Hawaii Pacific University
High School Diploma -
Flowing Wells High School