Arleth Alonso
Middletown,NJ
Summary
Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing. Dedicated to enhancing guest experiences and ensuring smooth operations. Developed exceptional interpersonal and organizational skills in fast-paced restaurant environment, seeking to transition into new field.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
The Robinson Ale House
05.2025 - 10.2025
- Greeted and seated guests efficiently, ensuring a positive first impression.
- Managed reservation system, optimizing table turnover and guest flow.
- Provided menu information, enhancing guest dining experience through knowledgeable recommendations.
- Coordinated with servers to meet guest needs promptly and effectively.
- Assisted in training new host staff, fostering a collaborative team environment.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
Cashier
Back On The Racks
03.2025 - 06.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances at end of shifts.
- Handled returns and exchanges following company policies.
- Provided exceptional customer service, enhancing shopping experience.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Piedmont High School
Monroe, NC06-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Personal presentation
- POS system operations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
The Robinson Ale House
05.2025 - 10.2025
Cashier
Back On The Racks
03.2025 - 06.2025
High School Diploma -
Piedmont High School