Arleth Mendoza
Indianapolis ,INDIANA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills honed. Recognized for enhancing guest engagement and satisfaction through menu expertise and adaptability in high-pressure situations. Proven ability in cash handling and maintaining a clean, organized dining environment, contributing to a memorable dining experience.
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
1
1
year of professional experience
Work History
Server
IHOP
06.2025 - 02.2026
- Provided excellent customer service by addressing guest needs and ensuring satisfaction.
- Assisted in menu navigation, offering recommendations based on guest preferences.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Adapted quickly to high-pressure situations during peak dining hours while maintaining quality service.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Education
Associate of Science - Medical Informatics
Ivy Tech Community College of Indiana
Indianapolis, IN06.2028
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
Adaptable and flexible
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
IHOP
06.2025 - 02.2026
Associate of Science - Medical Informatics
Ivy Tech Community College of Indiana